RewindexChanges
What vendors changed
Every change Rewindex detected on vendor pricing, trust and legal pages and on status pages, newest first. Open one for the full diff.
Struck in red is what the vendor removed, blue is what they added.
Status pages are checked every 10 minutes, pricing, trust and legal pages once or twice a day. Times are UTC.
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Thursday, September 3
12 incident changes
- OutageMajor incident
CursorElevated errors for Anthropic Models
Cursor reported a major incident affecting Automations, CLI, Cloud Agents, and IDE from 2026-09-03 14:17 UTC to 2026-09-03 16:31 UTC (2 h 14 min). An upstream Anthropic issue caused elevated errors or failed Agent turns for Fable 5.1, Fable 5, Opus 5, Opus 4.8, and Opus 4.6 requests; service was restored.
- OtherMajor incident
SalesforceService Disruption: B2 B2 CCommerce
Salesforce reported a major B2 B2 CCommerce disruption affecting Commerce cloud sandbox storefronts across 84 instances, starting 2026-09-03 13:50 UTC and resolved at 2026-09-03 13:51 UTC (1 min). It later confirmed the listed instances and services remained healthy with no impact, calling the notification a false positive.
- OutageMajor incident
SalesforceService Disruption: B2 CCore
Salesforce reported a critical B2 CCore service disruption affecting Commerce cloud ODS sandbox storefronts on 1 instance. It started at 2026-09-03 13:50 UTC and was resolved at 2026-09-03 14:30 UTC, lasting 40 min; Salesforce restored access to the affected storefronts.
- OutageMajor incident
Bunny.netVideo Playback and Encoding Failures on Bunny Stream
Bunny Stream had a major playback and upload outage from 2026-09-03 13:47 UTC to 2026-09-03 15:38 UTC (1 h 51 min), caused by a backend database issue triggering video-server timeouts. The issue was resolved; failed uploads need re-uploading, while existing transcoding videos were retained but could show inaccurate status.
- DegradationCritical incident
CursorInvestigating service degradationHN
Cursor reported a critical service degradation affecting All Grok Models, Automations, Cloud Agents, Grok Bot and Review Agents; IDE was also listed as an affected component. It lasted 3 h 26 min, from 2026-09-03 13:41 UTC to 2026-09-03 17:07 UTC. Cursor reported identifying the cause and working on mitigation, but disclosed no cause or fix details.
- OutageMajor incident
Anthropicand ClaudeElevated errors for multiple modelsHN
Anthropic reported a major incident causing elevated request errors across claude.ai, Claude API (api.anthropic.com), Claude Code, and Claude Cowork, initially affecting Claude Mythos 5.1, Claude Fable 5.1, and Claude Opus 5. Starting 2026-09-03 13:26 UTC, it was resolved at 2026-09-03 16:23 UTC (2 h 57 min); a fix was deployed.
- OutageMajor incident
Claudeand AnthropicElevated errors for Claude Sonnet 5
Claude Sonnet 5 requests experienced elevated errors across claude.ai, Claude API (api.anthropic.com), Claude Code and Claude Cowork in a major-impact incident starting 2026-09-03 12:37 UTC. A fix was implemented by 12:47 UTC; the incident was resolved at 2026-09-03 12:56 UTC, with a reported duration of 18 min.
- OutageCritical incident
Strapi CloudBackups temporarily unavailable in the dashboard
Strapi Cloud reported a critical outage of dashboard backup features starting 2026-09-03 12:16 UTC, lasting 1 h 26 min and resolving at 2026-09-03 13:42 UTC. A backup provider issue caused the unavailability; Strapi said backups were safe, nothing was deleted, and backups appeared as expected after resolution.
- DegradationMajor incident
Grafana CloudHigh Latency in prod-ap-south-1
Grafana Cloud reported a major incident in AWS India - prod-ap-south-1, with increased latency and ingestion issues affecting deployments. It started at 2026-09-03 09:32 UTC and was resolved at 2026-09-03 12:49 UTC, lasting 3 h 17 min. A fix was applied, with recovery reported at 09-03 11:37 UTC.
- OutageMajor incident
SalesforceCc Storefront SAnd Or Business Manager Unavailable: B2 CCore
Salesforce reported a major outage of Storefront and Business Manager for a subset of B2C Commerce Cloud customers across 3 instances, from 2026-09-03 06:43 UTC to 2026-09-03 12:36 UTC (5 h 53 min). A misconfigured legacy setting disrupted application connectivity following a release; configuration corrections and application restarts restored access.
- MajorMajor incident
- OutageMajor incident
ChatGPTand OpenAIChatGPT Work Mode High Error Rates
ChatGPT Work Mode experienced high error rates in a major-impact incident starting at 2026-09-03 00:04 UTC. It lasted 6 min and was resolved at 2026-09-03 00:10 UTC, when all impacted services had fully recovered.
Wednesday, September 2
25 incident changes
- OutageMajor incident
DiscordVoice endpoint selection issues
Discord reported a major voice endpoint selection outage starting 2026-09-02 23:26 UTC; calls could fail to start or get an endpoint. Discord identified an issue with its endpoint selection service and applied a mitigation, resolving the incident at 2026-09-02 23:42 UTC after 16 min.
- DegradationMajor incident
Fly.ioSprites API Partial Outage
Fly.io reported a major Sprites API partial outage affecting a subset of Sprites users, starting 2026-09-02 23:03 UTC and resolved at 2026-09-03 00:41 UTC, lasting 1 h 37 min. Error rates decreased during monitoring; no cause or fix was stated.
- OutageMajor incident
Claudeand AnthropicElevated errors for Claude Sonnet 5
Claude reported a major incident involving elevated Claude Sonnet 5 request errors across claude.ai, Claude API (api.anthropic.com), Claude Code and Claude Cowork. The incident started at 2026-09-02 21:17 UTC and was resolved at 2026-09-02 21:44 UTC (computed duration: 26 min); the vendor stated actual impact occurred from 21:05 UTC to 21:19 UTC.
- CriticalCritical incident
- OutageMajor incident
AsanaWe are fully down for a subset of customers. We're investigating the issue, and are rolling back a deployment.
Asana reported a major outage affecting a subset of customers across API, App, Mobile and US components from 2026-09-02 18:08 UTC to 2026-09-02 18:49 UTC (41 min). A deployment rollback restored access; the postmortem attributed failed requests to insufficient cluster capacity after an automatic scaling system stopped replacing capacity removed during maintenance.
- DegradationMajor incident
Render reported major builds/deploys degradation affecting Frankfurt, Ohio, Oregon, Singapore and Virginia, starting 2026-09-02 17:19 UTC. A fix was implemented by 2026-09-02 17:30 UTC, and the incident was resolved at 2026-09-02 17:40 UTC; the recorded duration was 20 min.
- MajorMajor incident
- OutageMajor incident
WorkOSStatic asset delivery failures
WorkOS reported a major AuthKit and Core Services - AuthKit outage affecting static asset delivery to end users with strict network allowlists. It started at 2026-09-02 16:39 UTC and was resolved at 2026-09-02 19:06 UTC, lasting 2 h 26 min. WorkOS mitigated the issue and confirmed delivery rates had recovered.
- OutageMajor incident
PlanetScaleDashboard and API 500 errors for postgres databases
PlanetScale reported a major incident affecting postgres database management pages and API endpoints, which returned 500 errors. The incident started at 2026-09-02 16:17 UTC and was resolved at 2026-09-02 16:44 UTC, lasting 27 min; PlanetScale deployed a fix.
- OutageMajor incident
Some Discord servers were offline or degraded during a major-impact incident starting 2026-09-02 16:12 UTC and resolved at 2026-09-02 18:26 UTC, lasting 2 h 14 min. Discord reported recovery at 18:18 UTC but was still investigating the root cause; no specific fix was stated.
- OutageMajor incident
CursorInvestigating service degradation — Automations, Cloud Agents, Review Agents
Cursor reported a major service degradation in which Automations, Cloud Agents, and Review Agents failed to start. The incident began at 2026-09-02 14:50 UTC and was resolved at 2026-09-02 16:10 UTC, lasting 1 h 20 min; no cause or fix was stated.
- DegradationMajor incident
GorgiasInstagram direct message delayed ingestion
Gorgias reported a major degradation delaying Instagram direct message ingestion from 2026-09-02 14:49 UTC to 2026-09-02 19:11 UTC, lasting 4 h 22 min. Messages were not lost but arrived later than usual. A fix was implemented at 18:03 UTC, and the incident was resolved.
- DegradationMajor incident
BuildkiteDelays in Hosted Agents job dispatch
Buildkite reported a major Hosted Agents job-dispatch degradation affecting Linux (AMD64), Linux (ARM64), and MacOS from 2026-09-02 14:45 UTC to 2026-09-02 15:51 UTC, lasting 1 h 5 min. Self-hosted agents were unaffected; Buildkite worked through the delayed-job backlog and confirmed dispatch delays were resolved.
- OutageCritical incident
XeroUK: Tax - MTD and VAT unavailable
Xero’s UK Making Tax Digital (MTD) and VAT services had a critical outage starting 2026-09-02 14:05 UTC, lasting 3 h 48 min. HMRC investigated; the incident was marked resolved at 2026-09-02 17:53 UTC, although the final update also said services were “not operating as normal.”
- DegradationMajor incident
ChargebeeAPI Service Degradation
Chargebee reported major API degradation affecting some US-region users, with intermittent failures between 12:54 UTC and 12:57 UTC. The incident record started at 2026-09-02 13:28 UTC and was resolved at 2026-09-02 13:35 UTC, lasting 7 min; services had recovered by the initial update and were monitored for stability.
- CriticalCritical incident
- DegradationMajor incident
GitLabInvestigating delayed CI job pickup
GitLab reported a major GitLab.com CI/CD degradation affecting instance runners from 2026-09-02 11:54 UTC to 2026-09-02 12:43 UTC (49 min), delaying job pickup, pipelines and deployments. A manually initiated pg_repack maintenance operation caused CI database contention affecting runner communication; GitLab terminated the operation, runner metrics recovered, and the incident was resolved.
- MajorMajor incident
- DegradationMajor incident
GreenhousePartial Service Disruption
Greenhouse reported a major partial disruption affecting job creation and causing multiple confirmation emails to be sent to candidates on Greenhouse Recruiting - Silo 201 and Silo 201. It started at 2026-09-02 08:06 UTC and lasted 26 min, resolving at 2026-09-02 08:32 UTC after a fix was implemented; all services returned to normal.
- OutageMajor incident
OptimizelySSL trust issue causing login failures across multiple DXP environments
Optimizely reported a major SSL trust outage affecting DXP environments in Australia East and East US, preventing affected customers from logging into the CMS management interface or creating/editing content. It lasted 7 h 18 min, from 2026-09-02 08:05 UTC to 2026-09-02 15:23 UTC; Optimizely implemented a fix and confirmed normal service.
- OutageMajor incident
Fly.ioAPI background job queue failure
Fly.io reported a major API background job queue failure starting 2026-09-02 07:21 UTC: creating apps, assigning IP addresses, and creating/renewing certificates could fail. A fix was implemented by 07:31 UTC; the incident was resolved at 07:44 UTC, lasting 22 min.
- OutageMajor incident
BufferUsers are unable to access the billing page in their accounts
Users could not access billing pages in their Buffer accounts during a major-impact incident starting 2026-09-02 06:30 UTC. Buffer deployed a fix at 07:28 UTC, restoring page loading, and resolved the incident at 2026-09-02 07:57 UTC; the incident lasted 1 h 27 min.
- OutageCritical incident
OptimizelyCMP and DAM are inaccessible
Optimizely reported a critical CMP and DAM outage affecting all users, starting 2026-09-02 05:00 UTC and resolved at 2026-09-02 07:49 UTC, lasting 2 h 48 min. A fix was implemented by 06:44 UTC, when both products were reported accessible; sustained stability was confirmed at closure. The root cause was identified but not disclosed.
- OutageMajor incident
QuickBooks OnlineSome users may encounter issues when trying to Login to QuickBooks Online
QuickBooks Online reported a major incident affecting some users’ logins and causing errors within application features across APAC, Canada, EMEA and the United States. The recorded start was 2026-09-02 04:16 UTC; it lasted 3 min and was resolved at 2026-09-02 04:19 UTC after a fix, with recovery confirmed across all regions.
- OutageMajor incident
Elastic CloudElevated Error Rates for Specific Models Impacting Elastic Inference Service in EU Regions
Elastic Cloud reported a major incident with elevated error rates for Anthropic Claude Haiku 4.5, OpenAI GPT-5.6, and Google Gemini 2.5 Flash on Elastic Inference Service in EU regions, citing 21:50–23:42 UTC. It was resolved; recorded start and resolution were both 2026-09-02 00:04 UTC (computed duration: 0 min).
Tuesday, September 1
8 incident changes
- OutageMajor incident
Verceland v0Increased deployment failures
Vercel reported a major incident causing some deployments using IAD1 Function regions or Routing Middleware to fail. It started at 2026-09-01 19:59 UTC and lasted 59 min, resolving at 2026-09-01 20:58 UTC after a fix was deployed and Builds recovered.
- OutageMajor incident
BrexTrust Portal (trust-portal.brex.com) is downEvent
Brex’s Trust Portal (trust-portal.brex.com) was unavailable in a major-impact incident starting 2026-09-01 17:48 UTC. Brex reported the site restored at 09-01 19:20 UTC and marked the incident resolved at 2026-09-02 01:56 UTC; the recorded incident duration was 8 h 7 min.
- OutageCritical incident
Jupyter (Anaconda)Dot-org network interruptionEvent
Anaconda reported a critical network interruption affecting the anaconda.org front-end and conda.anaconda.org repository services, with elevated 503 errors on anaconda.org. It started at 2026-09-01 17:46 UTC and was resolved at 2026-09-01 19:05 UTC, lasting 1 h 18 min. A fix was rolled out at 18:53 UTC; no cause was stated.
- DegradationMajor incident
GorgiasVoice/SMS functionality degraded due to a Twilio incidentEvent
Gorgias reported a major Voice degradation starting 2026-09-01 17:05 UTC due to a Twilio incident, causing failed or delayed calls and inaccurate call test results for some customers. SMS, email, chat and helpdesk were unaffected. Resolved at 2026-09-01 18:00 UTC after 54 min, Voice functionality and call test results returned to normal.
- OutageMajor incident
MatillionCustomers receiving Authentication failed messages upon login attemptsEvent
Matillion reported a major Hub login outage starting 2026-09-01 17:03 UTC, resolved at 2026-09-01 17:55 UTC after 52 min; the support portal was also affected. New tokens could not be issued after hitting the global token limit; Matillion attributed widespread permission-check failures to an out-of-memory event triggered by a Permission Service deployment.
- MajorMajor incident
- MajorMajor incident
- MajorMajor incident