Changes / WorkOS / Static asset delivery failures

WorkOS: Major incident: Static asset delivery failures

Summary

WorkOS reported a major AuthKit and Core Services - AuthKit outage affecting static asset delivery to end users with strict network allowlists. It started at 2026-09-02 16:39 UTC and was resolved at 2026-09-02 19:06 UTC, lasting 2 h 26 min. WorkOS mitigated the issue and confirmed delivery rates had recovered.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 69%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Static asset delivery failures
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-02 16:39 UTC
AddedResolved time#5
Before: not present
After: 2026-09-02 19:06 UTC
AddedAffected components#6
Before: not present
After: AuthKit, Core Services - AuthKit
AddedUpdateidentified#7
Before: not present
After: We have identified increased failures delivering static assets to end users with strict network allowlists. A fix is in progress.
AddedUpdatemonitoring#8
Before: not present
After: We have mitigated the issue and are continuing to monitor.
AddedUpdateresolved#9
Before: not present
After: Static assets delivery rates have recovered.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Static asset delivery failures (this change)
WorkOS reported a major AuthKit and Core Services - AuthKit outage affecting static asset delivery to end users with strict network allowlists. It started at 2026-09-02 16:39 UTC and was resolved at 2026-09-02 19:06 UTC, lasting 2 h 26 min. WorkOS mitigated the issue and confirmed delivery rates had recovered.
Major incident

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