Changes / Grafana Cloud / High Latency in prod-ap-south-1
Grafana Cloud: Major incident: High Latency in prod-ap-south-1
Summary
Grafana Cloud reported a major incident in AWS India - prod-ap-south-1, with increased latency and ingestion issues affecting deployments. It started at 2026-09-03 09:32 UTC and was resolved at 2026-09-03 12:49 UTC, lasting 3 h 17 min. A fix was applied, with recovery reported at 09-03 11:37 UTC.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: High Latency in prod-ap-south-1
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-09-03 09:32 UTC
Before: not present
After: 2026-09-03 12:49 UTC
Before: not present
After: AWS India - prod-ap-south-1, AWS India - prod-ap-south-1: Ingestion, Grafana - AWS India - prod-ap-south-1, Logs - AWS India - prod-ap-south-1, Metrics - AWS India - prod-ap-south-1: Ingestion, Traces - AWS India - prod-ap-south-1: Ingestion
Before: not present
After: We are currently investigating an issue impacting deployments in prod-ap-south-1. Impacted customers may be experiencing increased latency and issues with ingestion.
Before: not present
After: A fix has been applied and we are seeing signs of recovery. We will continue to monitor the recovery.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When | Change | Kind |
|---|---|---|
| Major incident: High Latency in prod-ap-south-1 (this change) Grafana Cloud reported a major incident in AWS India - prod-ap-south-1, with increased latency and ingestion issues affecting deployments. It started at 2026-09-03 09:32 UTC and was resolved at 2026-09-03 12:49 UTC, lasting 3 h 17 min. A fix was applied, with recovery reported at 09-03 11:37 UTC. | Major incident |
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