ChangesE2BElevated error rates and slower sandbox start times
E2B: Major incident: Elevated error rates and slower sandbox start times
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what E2B removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: Elevated error rates and slower sandbox start times
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After: major
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After: resolved
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After: 2026-09-03 01:21 UTC
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After: 2026-09-03 03:02 UTC
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After: We have identified the cause of the elevated error rates and increased sandbox start times. Our team is working on a fix and we will post another update shortly.
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After: We are still working on a fix for the elevated error rates and increased sandbox start times. Our team is scaling capacity to reduce the impact while we work toward a full resolution. Some users may continue to see failed requests or slower sandbox creation.
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After: We are still working on a fix for the elevated error rates and increased sandbox start times. A portion of sandbox creation requests are currently failing or taking longer than usual. Our team is scaling capacity to reduce the impact while we work toward a full resolution. We will post another update shortly.
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After: We are still working to stabilize the affected infrastructure. API error rates have dropped and are continuing to recover. Our infrastructure team is actively working to bring all services fully back up. We will post another update shortly.
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After: The service has recovered and API error rates are back to normal. We are keeping this incident in monitoring status to confirm full stability before we mark it resolved.
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After: This incident has been resolved. Sandbox creation and API error rates are back to normal.
We apologize for the disruption.
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History of this incident
Thursday, September 3
1 incident change
- MajorMajor incident
Elevated error rates and slower sandbox start timesthis change