Changes / Discord / Voice endpoint selection issues

Discord: Major incident: Voice endpoint selection issues

Summary

Discord reported a major voice endpoint selection outage starting 2026-09-02 23:26 UTC; calls could fail to start or get an endpoint. Discord identified an issue with its endpoint selection service and applied a mitigation, resolving the incident at 2026-09-02 23:42 UTC after 16 min.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 96%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Voice endpoint selection issues
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-02 23:26 UTC
AddedResolved time#5
Before: not present
After: 2026-09-02 23:42 UTC
AddedUpdateinvestigating#6
Before: not present
After: We are investigating problems with voice endpoint selection. Your calls may fail to start or may fail to get an endpoint.
AddedUpdateidentified#7
Before: not present
After: We've identified an issue with our endpoint selection service and are applying a mitigation now. We are seeing recovery to endpoint selection now.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Voice endpoint selection issues (this change)
Discord reported a major voice endpoint selection outage starting 2026-09-02 23:26 UTC; calls could fail to start or get an endpoint. Discord identified an issue with its endpoint selection service and applied a mitigation, resolving the incident at 2026-09-02 23:42 UTC after 16 min.
Major incident

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