Changes / Elastic Cloud / Elevated Error Rates for Specific Models Impacting Elastic Inference Service in EU Regions

Elastic Cloud: Major incident: Elevated Error Rates for Specific Models Impacting Elastic Inference Service in EU Regions

Summary

Elastic Cloud reported a major incident with elevated error rates for Anthropic Claude Haiku 4.5, OpenAI GPT-5.6, and Google Gemini 2.5 Flash on Elastic Inference Service in EU regions, citing 21:50–23:42 UTC. It was resolved; recorded start and resolution were both 2026-09-02 00:04 UTC (computed duration: 0 min).

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 81%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Elevated Error Rates for Specific Models Impacting Elastic Inference Service in EU Regions
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-02 00:04 UTC
AddedResolved time#5
Before: not present
After: 2026-09-02 00:04 UTC
AddedUpdateresolved#6
Before: not present
After: From 21:50 to 23:42 UTC, we encountered elevated error rates for Anthropic Claude Haiku 4.5, OpenAI GPT-5.6, and Google Gemini 2.5 Flash with the Elastic Inference Service in EU regions. This issue has now been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Elevated Error Rates for Specific Models Impacting Elastic Inference Service in EU Regions (this change)
Elastic Cloud reported a major incident with elevated error rates for Anthropic Claude Haiku 4.5, OpenAI GPT-5.6, and Google Gemini 2.5 Flash on Elastic Inference Service in EU regions, citing 21:50–23:42 UTC. It was resolved; recorded start and resolution were both 2026-09-02 00:04 UTC (computed duration: 0 min).
Major incident

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