Changes / Claude / Elevated errors for Claude Sonnet 5
Claude: Major incident: Elevated errors for Claude Sonnet 5
Summary
Claude reported a major incident involving elevated Claude Sonnet 5 request errors across claude.ai, Claude API (api.anthropic.com), Claude Code and Claude Cowork. The incident started at 2026-09-02 21:17 UTC and was resolved at 2026-09-02 21:44 UTC (computed duration: 26 min); the vendor stated actual impact occurred from 21:05 UTC to 21:19 UTC.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Elevated errors for Claude Sonnet 5
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-09-02 21:17 UTC
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After: 2026-09-02 21:44 UTC
Before: not present
After: claude.ai, Claude API (api.anthropic.com), Claude Code, Claude Cowork
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After: We are investigating elevated errors on requests to Claude Sonnet 5. We will provide an update as soon as possible.
Before: not present
After: The issue affecting Claude Sonnet 5 has been resolved. Impact occurred from 2:05pm PT / 21:05 UTC to 2:19pm PT / 21:19 UTC.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Elevated errors for Claude Sonnet 5 (this change) Claude reported a major incident involving elevated Claude Sonnet 5 request errors across claude.ai, Claude API (api.anthropic.com), Claude Code and Claude Cowork. The incident started at 2026-09-02 21:17 UTC and was resolved at 2026-09-02 21:44 UTC (computed duration: 26 min); the vendor stated actual impact occurred from 21:05 UTC to 21:19 UTC. | Major incident |