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ChangesContentstackContentstack – Azure EU – Publishing and Webhook Delays

Contentstack: Major incident: Contentstack – Azure EU – Publishing and Webhook Delays

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

Part of an outage event

Google Cloud us-central1 outage, Sep 1, 2026 · 47 vendors, 54 incidents

Contentstack’s incident started in the same window without naming Google Cloud (timing only, not evidence of a link). (timing only, posted +1 h 39 min vs Google Cloud’s own post)

See the cascade chart and every vendor →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

What changed

Struck in red is what Contentstack removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Contentstack – Azure EU – Publishing and Webhook Delays
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-01 16:20 UTC
AddedResolved time#5
Before: not present
After: 2026-09-01 17:11 UTC
AddedAffected components#6
Before: not present
After: Content Management API, Microsoft Azure EU Region - Content Management API, Microsoft Azure EU Region - Webhook Dispatcher, Webhook Dispatcher
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating an issue affecting content publishing and webhook delivery in the Azure EU region. During this time, users may experience delays when publishing content and in webhook delivery. Content delivery of already-published content remains unaffected, and other regions remain unaffected. Our engineering team has been mobilized and is actively working to identify the root cause and restore normal service. Customer Action: No action is required from customers at this time. We will share our next update as soon as we have more information. If you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.
AddedUpdateidentified#8
Before: not present
After: The root cause of the issue affecting content publishing and webhook delivery in the Azure EU region has been identified. Our engineering team is currently implementing a fix to restore normal service. Content delivery of already-published content remains unaffected, and other regions remain unaffected. Customer Action: No action is required from customers at this time. We will share our next update as soon as we have more information. If you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdatemonitoring#10
Before: not present
After: We are continuing to monitor for any further issues.
AddedUpdateresolved#11
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Tuesday, September 1

1 incident change

All Contentstack changesContentstack profileMarkdownJSON