Changes / PlanetScale / Dashboard and API 500 errors for postgres databases

PlanetScale: Major incident: Dashboard and API 500 errors for postgres databases

Summary

PlanetScale reported a major incident affecting postgres database management pages and API endpoints, which returned 500 errors. The incident started at 2026-09-02 16:17 UTC and was resolved at 2026-09-02 16:44 UTC, lasting 27 min; PlanetScale deployed a fix.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 99%)Changed Detected Source: www.planetscalestatus.com (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Dashboard and API 500 errors for postgres databases
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-02 16:17 UTC
AddedResolved time#5
Before: not present
After: 2026-09-02 16:44 UTC
AddedUpdatemonitoring#6
Before: not present
After: For postgres databases, API requests and the dashboard were returning 500 errors. We've deployed a fix.
AddedUpdateresolved#7
Before: not present
After: The incident has been resolved. Between 12:17 and 12:24 UTC, the dashboard and API were returning 500 errors for postgres database management pages and API endpoints.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Dashboard and API 500 errors for postgres databases (this change)
PlanetScale reported a major incident affecting postgres database management pages and API endpoints, which returned 500 errors. The incident started at 2026-09-02 16:17 UTC and was resolved at 2026-09-02 16:44 UTC, lasting 27 min; PlanetScale deployed a fix.
Major incident

All PlanetScale changes → · PlanetScale profile · Markdown · JSON