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PlanetScale: Dashboard and API 500 errors for postgres databases

Impact: majorStatus: resolvedStarted Resolved (27 min)2 updatesSource: www.planetscalestatus.com (opens in new tab)
Summary

PlanetScale reported a major incident affecting postgres database management pages and API endpoints, which returned 500 errors. The incident started at 2026-09-02 16:17 UTC and was resolved at 2026-09-02 16:44 UTC, lasting 27 min; PlanetScale deployed a fix.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Dashboard and API Requests

Timeline of updates

  1. monitoring

    For postgres databases, API requests and the dashboard were returning 500 errors. We've deployed a fix.

  2. resolved

    The incident has been resolved. Between 12:17 and 12:24 UTC, the dashboard and API were returning 500 errors for postgres database management pages and API endpoints.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on www.planetscalestatus.com (opens in new tab). PlanetScale profile · Recent PlanetScale incidents · Markdown · JSON