# PlanetScale: Dashboard and API 500 errors for postgres databases

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-02 16:17 UTC · Resolved: 2026-09-02 16:44 UTC · Duration: 27 min
- Updates: 2 · Affected components: Dashboard and API Requests
- [Vendor status page: https://www.planetscalestatus.com/incidents/01M1HFH89KR8WWZ2A04ZNKVFYS](https://www.planetscalestatus.com/incidents/01M1HFH89KR8WWZ2A04ZNKVFYS)
- [Company: PlanetScale](https://rewindex.com/company/planetscale.md)

## Summary

PlanetScale reported a major incident affecting postgres database management pages and API endpoints, which returned 500 errors. The incident started at 2026-09-02 16:17 UTC and was resolved at 2026-09-02 16:44 UTC, lasting 27 min; PlanetScale deployed a fix. _(machine-written, sol)_
## Timeline of updates

- **monitoring** 2026-09-02 16:34 UTC: For postgres databases, API requests and the dashboard were returning 500 errors. We've deployed a fix.
- **resolved** 2026-09-02 16:44 UTC: The incident has been resolved. Between 12:17 and 12:24 UTC, the dashboard and API were returning 500 errors for postgres database management pages and API endpoints.

## Rewindex changes for this incident

- 2026-09-02 16:17 UTC: [Major incident: Dashboard and API 500 errors for postgres databases](https://rewindex.com/change/i1ae7df8f494fc4.md)


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Canonical: https://rewindex.com/company/planetscale/incidents/01M1HFH89KR8WWZ2A04ZNKVFYS · Markdown: https://rewindex.com/company/planetscale/incidents/01M1HFH89KR8WWZ2A04ZNKVFYS.md · JSON: https://rewindex.com/api/v1/companies/planetscale/incidents/01M1HFH89KR8WWZ2A04ZNKVFYS · Generated 2026-10-18T09:43:39.597Z