Changes / Cursor / Investigating service degradation
Cursor: Critical incident: Investigating service degradation
Summary
Cursor reported a critical service degradation affecting All Grok Models, Automations, Cloud Agents, Grok Bot and Review Agents; IDE was also listed as an affected component. It lasted 3 h 26 min, from 2026-09-03 13:41 UTC to 2026-09-03 17:07 UTC. Cursor reported identifying the cause and working on mitigation, but disclosed no cause or fix details.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
What changed
Before: not present
After: Investigating service degradation
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-09-03 13:41 UTC
Before: not present
After: 2026-09-03 17:07 UTC
Before: not present
After: Automations, Cloud Agents, Grok Bot, IDE, Review Agents
Before: not present
After: We are investigating a service degradation affecting All Grok Models, Automations, Cloud Agents, Grok Bot and Review Agents
Before: not present
After: We have identified the cause and are actively working on a mitigation.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Investigating service degradation (this change) Cursor reported a critical service degradation affecting All Grok Models, Automations, Cloud Agents, Grok Bot and Review Agents; IDE was also listed as an affected component. It lasted 3 h 26 min, from 2026-09-03 13:41 UTC to 2026-09-03 17:07 UTC. Cursor reported identifying the cause and working on mitigation, but disclosed no cause or fix details. | Major incident |