What vendors changed

Elastic CloudPrivatelink hostnames reported by API are incorrect

Elastic Cloud reported a major incident starting 2026-04-09 20:46 UTC: a recent Privatelink implementation change caused the deployment API to return incorrect URLs in some cases, disrupting connectivity for customers relying on them. Resolved at 2026-04-10 19:54 UTC after 23 h 7 min, the incident ended with a fix deployed to the User Console to restore correct hostnames.

PPipedreamAPI services degraded

Pipedream reported a major degradation of API services, with a listed start of 2026-04-09 17:47 UTC. The incident was marked resolved at 2026-04-07 17:30 UTC, before the listed start; duration is unknown, and no cause or fix was stated.

GGorgiaseurope-west1-c511 cluster experiencing partial outage

Gorgias reported a major partial outage on the europe-west1-c511 cluster affecting Helpdesk - Mobile Apps, Helpdesk - Web App, Mobile Apps, and Web App. It started at 2026-04-09 17:18 UTC and was resolved at 2026-04-09 18:01 UTC, lasting 43 min; no cause or specific fix was stated.

Red Hat (incl. Quay.io)Erraneous Advisory email notifications

FFirebasePhysical device tests are delayed and stuck pending

SSegmentReverse ETL syncs experiencing partial disruptions

Certain Segment Reverse ETL syncs in the EU and US failed in a major-impact outage starting 2026-04-09 16:40 UTC and resolved at 2026-04-09 19:53 UTC, lasting 3 h 12 min. Segment reported implementing a fix, after which syncs proceeded successfully without failures.

Elastic CloudConnection issue to Kibana via the Cloud UI SSO

Elastic Cloud reported a major outage affecting Kibana connections through the Cloud UI via SAML SSO for PrivateLink customers only. It started at 2026-04-09 15:37 UTC and was resolved at 2026-04-10 11:51 UTC, lasting 20 h 14 min; a fix was rolled out at 04-09 19:50 UTC, with no further customer impact expected.

GGorgiasSome customers may experience delayed ticket and order updates or missin...

Gorgias reported major Helpdesk degradation affecting 10% of customers following migration, delaying updates or losing data. Started 2026-04-09 12:19 UTC and resolved 2026-04-10 08:44 UTC (20 h 24 min). Initial inbound recovery completed, but outbound messages and replies sent April 9th, 9:18 AM–12:15 PM UTC will not be visible in Gorgias.

GGorgiasNo live updates on some Helpdesks hosted in Europe

Some Europe-hosted Gorgias Helpdesks stopped showing live updates in the interface during a major-impact incident starting 2026-04-09 10:42 UTC and resolved at 2026-04-09 11:24 UTC, lasting 41 min. Gorgias said only UI refresh was affected and no data was lost.

HHoneycombPartial Querying Outage

Honeycomb reported a major partial querying outage affecting US1 Querying, with possible Trigger and SLO alert failures, approximately 8:58 - 9:18 UTC. The incident records start and resolution at 2026-04-09 10:12 UTC (computed duration: 0 min); Honeycomb said the cause was identified and mitigated.

MatillionGit authentication issue with Azure

Matillion reported a major Git authentication issue with Azure affecting Designer, EU Region - Designer, and US Region - Designer. It started at 2026-04-09 08:56 UTC and was resolved at 2026-04-09 09:02 UTC, lasting 6 min; Matillion stated that the issue was identified and a fix was being implemented before resolution.

ConvexSmall percentage of deployments experiencing outage

A small percentage of Convex deployments experienced sporadic availability in a major-impact outage from 2026-04-09 05:42 UTC to 2026-04-09 06:24 UTC (42 min). During database primary failover, orchestration failed to provision a replica ready for new writes; Convex implemented a fix and reported resolution.

DDremioQuery failures in Dremio Cloud (US)

Dremio Cloud (US) experienced a major incident causing query timeouts and failures for some users, starting at 2026-04-08 22:38 UTC and resolved at 2026-04-09 00:10 UTC, lasting 1 h 31 min. Dremio attributed the disruption to an infrastructure issue and confirmed service was restored for all affected users.

BuildkiteDegraded performance and increased error rates

Buildkite reported a major degradation starting 2026-04-08 22:26 UTC, resolved at 2026-04-08 23:12 UTC (45 min). Customers experienced website and API latency, triggered and scheduled build delays up to 12 minutes, and Agent API errors; notifications were queued and processed. Buildkite said it fixed the issue and notification latency returned to normal.

DDialpadWe are investigating potential issues with calling

Dialpad reported a major incident affecting inbound and outbound calls starting 2026-04-08 19:17 UTC. A fix was implemented by 2026-04-08 19:44 UTC, and the incident was resolved at 2026-04-08 21:18 UTC after 2 h 1 min.

BBrazeDelays in Support Case Creation via Email

Braze reported a major support-email degradation from 2026-04-08 19:05 UTC to 2026-04-08 21:49 UTC, lasting 2 h 43 min: new cases and replies were not processed. Braze attributed the issue to a Google Workspace incident and also reported Salesforce Email-to-Case issues. Processing resumed; support was clearing the backlog, with the Support Portal offered as an alternative.

LLatticeSomething Went Wrong errors on Goals pages

Lattice reported a major outage affecting the Lattice Application: users could see “Something Went Wrong” errors when accessing Goals. The incident started at 2026-04-08 16:48 UTC and was resolved at 2026-04-08 18:26 UTC, lasting 1 h 37 min. Lattice identified the issue and implemented a fix, but provided no cause or fix details.

Webflow[RESOLVED] Reports of issues accessing Webflow

Webflow reported a critical access outage affecting some customers across Dashboard, Marketplace, Support Portal, University, Webflow Canvas and Webflow.com. The incident started at 2026-04-08 14:36 UTC and was resolved at 2026-04-08 15:37 UTC (1 h 1 min); Webflow reported customer impact between 14:19 and 14:43 UTC and said a fix restored access.

RenderDisruption affecting the provisioning of new instances in Singapore and partially in Oregon

Render reported a major disruption to new-instance provisioning in Singapore and partially in Oregon, causing build/deploy failures; free services in Singapore were temporarily disabled. It started at 2026-04-08 09:57 UTC and lasted 12 h 14 min, resolving at 2026-04-08 22:11 UTC after a fix restored normal workload scheduling in all regions.

CCanvaSome users are experiencing issues with AI image and video generation.

Canva reported a major incident affecting some users’ AI image generation in Magic Media, the Elements tab and Dreamlab, plus Image to Video and AI Video Effects. It started at 2026-04-08 09:23 UTC and was resolved at 2026-04-09 09:54 UTC, lasting 24 h 30 min; the later update listed only video issues.

Jiraand ConfluenceMultiple products impacted by search failures

A critical incident caused search errors in Jira and Confluence, also affecting Customer Service Management, Asset Reports, Jira Service Management and Focus dashboards. Recorded from 2026-04-08 05:41 UTC to 2026-04-08 11:43 UTC (6 h 2 min), it was resolved for all affected customers; the postmortem reports a broader disruption window of 04:46 UTC–12:09 UTC.

DDevin (Cognition)Session crashes

SSalesforceMarketing Cloud Disruption: Marketing Cloud Core Service

SnowflakeAzure - East US 2 (Virginia): INC0155020

Snowflake reported a critical outage in Azure - East US 2 (Virginia) from 2026-04-07 18:26 UTC to 2026-04-07 20:56 UTC (2 h 29 min), potentially blocking sign-in, queries and data management. Infrastructure supporting core services was operating below operational thresholds; Snowflake removed it from rotation and rerouted traffic to healthy infrastructure, restoring service.

GGorgiasCustomers' search not up to date

Gorgias reported a major Helpdesk customer-search degradation affecting us-central1-d8ff: recently created or updated records could appear incorrectly. It started at 2026-04-06 22:42 UTC and resolved at 2026-04-07 04:32 UTC, lasting 5 h 49 min. Gorgias addressed a specific payload blocking search index updates and confirmed normal operation.

RubyGems.orgRubygems.org is experiencing a partial outage

Elastic CloudSynthetics service may not run on schedule (us-east-4)

Elastic Cloud reported a major Synthetics degradation in us-east-4: some customer monitor jobs may not have run on schedule. The incident started at 2026-04-06 17:58 UTC and was resolved at 2026-04-06 20:43 UTC, lasting 2 h 45 min; Elastic stated the issue was fixed with no further customer impact.

AAmplitudeAmplitude Website Outage

Amplitude reported a critical site-wide outage starting 2026-04-03 21:52 UTC, affecting web applications, reporting, data services, Experiment, and other components. It lasted 2 h 0 min and was resolved at 2026-04-03 23:52 UTC; Amplitude said its data pipelines were catching up with no expected data loss.

GGorgiasAutomation Rules Not Triggering

Gorgias reported a major incident in which automation rules were not triggering, affecting customers relying on those rules. It started at 2026-04-03 12:46 UTC and was resolved at 2026-04-03 16:25 UTC, lasting 3 h 39 min; Gorgias reported implementing a fix and monitoring results at 04-03 12:52 UTC.

BrexDashboard unavailable

Brex’s Dashboard was unavailable in a critical-impact incident starting 2026-04-03 10:50 UTC and lasting 30 min. Brex reported a fix in place at 2026-04-03 11:08 UTC and resolved the incident at 2026-04-03 11:20 UTC; no cause was stated.

Box[Critical] Issues with Box Sign

Box reported a critical Box Sign outage affecting creation and access of signature requests and service access, starting 2026-04-03 04:04 UTC and resolved 2026-04-03 08:09 UTC (4 h 5 min). Box attributed the issue to an erroneous change by a third-party infrastructure provider and confirmed full functionality was restored.

BrexTwo factor authentication seeing increased loading time

Brex reported a critical Authentication incident causing two factor authentication to load slowly from 2026-04-02 17:43 UTC to 2026-04-02 18:24 UTC, lasting 41 min. Brex marked it resolved after latency stabilized; no cause or specific fix was stated.

BrexDashboard unavailable

Brex’s Dashboard was unavailable in an incident rated critical, starting 2026-04-02 15:17 UTC and resolved at 2026-04-02 16:02 UTC, with a computed duration of 44 min. Brex reported availability had recovered at 2026-04-02 15:18 UTC and continued monitoring until resolution; no cause or fix was stated.

WixRESOLVED: Issues affecting Wix Pro Galleries and Media Uploads

Wix reported a major incident affecting Wix Pro Galleries and Media Uploads, with Photo Albums and Pro Gallery components listed as affected. It started at 2026-04-02 10:11 UTC and was resolved at 2026-04-02 11:45 UTC, lasting 1 h 34 min; Wix identified the issue and implemented a fix, but did not state a cause.

CConfluentElevated error rates in AWS me-south-1 and me-central-1 regions

Confluent Cloud’s major incident in AWS me-south-1 and me-central-1 started 2026-04-01 19:52 UTC and resolved 2026-07-16 03:21 UTC, lasting 105 days 7 h. New workload provisioning was disabled in both regions; me-south-1 became completely unavailable, preventing cluster access. Confluent communicated migration steps and advised relocating me-central-1 workloads to another region.

GitLabLogin failures when using email-based 2FA on GitLab.com

KeeperAPI errors during maintenance operation

Keeper reported major API errors during maintenance, attributing unexpected customer impact during an application restart to recent service health-check changes. The incident is marked resolved, but its recorded start (2026-04-01 01:40 UTC) is later than its resolution (2026-03-31 03:00 UTC), so duration is unknown.

SquarespaceConnectivity issues

Squarespace reported a major connectivity outage from 2026-03-31 21:06 UTC to 2026-03-31 22:01 UTC (55 min), now resolved. Approximately 28% of customer requests failed; visitors experienced slow loads or “Service Unavailable” errors affecting site loading, login, site editing, Campaigns, Domains, and Commerce.

MakeScenarios Execution Problems on US2

Make’s major us2.make.com incident caused scenario initialization failures, execution delays of up to 49 minutes, and possible webhook rejections. It started at 2026-03-31 15:48 UTC and was resolved at 2026-03-31 21:02 UTC, lasting 5 h 14 min. A temporary fix stopped initialization failures; queue processing later returned to normal.

ngrokDownload of the ngrok binary are returning 500 errors

NetlifyEnvironment Variables Issues

Netlify reported a major incident where some sites could not read environment variables at runtime, affecting Build Pipeline, Edge Functions, and Netlify Functions. It was recorded as starting and resolving at 2026-03-30 21:09 UTC (computed duration: 0 min). Netlify deployed a fix automatically to impacted sites; customers did not need to take action.

Red Hat (incl. Quay.io)quay.io API failures

MMonday.comInvestigating issues with missing items on boards

Monday.com reported a major incident involving missing items on boards, affecting Platform and US - Platform. It started at 2026-03-30 15:26 UTC and was resolved at 2026-03-30 16:16 UTC, lasting 49 min. A fix was implemented; customers were advised to refresh their browser to access the platform.

FFirebaseCrashlytics, Performance Monitoring, and Release Monitoring dashboards experiencing high error rates.

DiscordGeneral API errors

Discord reported general API errors with major impact, starting at 2026-03-28 21:23 UTC and resolved at 2026-03-28 21:44 UTC; the computed duration was 20 min. A fix was implemented and monitored, but no cause was stated.

DatadogDelayed Traces in APM Trace Search

Datadog reported a major APM degradation starting 2026-03-27 18:57 UTC, causing missing or delayed traces in APM Trace Search and delayed trace-based monitors; user impact was reported since 5pm UTC. A fix was implemented, and the incident was resolved at 2026-03-27 19:30 UTC, with a recorded duration of 32 min.

SnowflakeINC0154408

Snowflake’s major incident prevented customers from viewing or managing Native Apps on Snowsight’s "Apps" page; app execution and other Snowflake features were unaffected. A recent Snowsight UI update introduced the code issue. The incident started at 2026-03-27 18:34 UTC and was resolved at 2026-03-30 21:38 UTC.

GrammarlyThe Grammarly Editor is not working as expected

A critical Grammarly Editor interruption made the editor slow or unresponsive and caused connection trouble for some users. It started at 2026-03-27 18:14 UTC and was resolved at 2026-03-27 18:31 UTC, lasting 17 min; Grammarly reported implementing a fix at 03-27 18:26 UTC but did not state a cause.

AAmplitudeAmplitude Experiment Issue with Charts Loading

Amplitude reported a critical Experiment outage: exposure charts failed to load for some flags, and analysis pages failed for some experiments with user-property errors. It started at 2026-03-27 15:52 UTC and was resolved at 2026-03-27 17:11 UTC, lasting 1 h 19 min; Amplitude rolled out a fix.