Changes / Dialpad / We are investigating potential issues with calling
Dialpad: Major incident: We are investigating potential issues with calling
Summary
Dialpad reported a major incident affecting inbound and outbound calls starting 2026-04-08 19:17 UTC. A fix was implemented by 2026-04-08 19:44 UTC, and the incident was resolved at 2026-04-08 21:18 UTC after 2 h 1 min.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: We are investigating potential issues with calling
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After: major
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After: resolved
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After: 2026-04-08 19:17 UTC
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After: 2026-04-08 21:18 UTC
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After: Telephony Infrastructure: Inbound Calls, Telephony Infrastructure: Outbound Calls
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After: We are currently investigating this issue.
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After: A fix has been implemented and we are monitoring the results.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: We are investigating potential issues with calling (this change) Dialpad reported a major incident affecting inbound and outbound calls starting 2026-04-08 19:17 UTC. A fix was implemented by 2026-04-08 19:44 UTC, and the incident was resolved at 2026-04-08 21:18 UTC after 2 h 1 min. | Major incident |