Changes / Dremio / Query failures in Dremio Cloud (US)

Dremio: Major incident: Query failures in Dremio Cloud (US)

Summary

Dremio Cloud (US) experienced a major incident causing query timeouts and failures for some users, starting at 2026-04-08 22:38 UTC and resolved at 2026-04-09 00:10 UTC, lasting 1 h 31 min. Dremio attributed the disruption to an infrastructure issue and confirmed service was restored for all affected users.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 92%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Query failures in Dremio Cloud (US)
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-04-08 22:38 UTC
AddedResolved time#5
Before: not present
After: 2026-04-09 00:10 UTC
AddedAffected components#6
Before: not present
After: Dremio Cloud - US - Site Availability, Site Availability
AddedUpdateinvestigating#7
Before: not present
After: We are investigating an issue affecting query execution on Dremio Cloud (US). Some users may experience query timeouts or failures when running queries. Our team is actively working to identify the cause and restore normal operation. We will provide an update as more information becomes available.
AddedUpdateidentified#8
Before: not present
After: Our team has identified the cause of query failures on Dremio Cloud (US) and has applied an initial fix. Query execution has been restored for the majority of users. Some users may continue to experience intermittent query timeouts as our team works to fully resolve the remaining impact. We will continue to provide updates.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved. Earlier today, an infrastructure issue on Dremio Cloud (US) caused query timeouts and failures for some users. Our team identified the cause, restored service for all affected users, and confirmed that the environment is operating normally. We appreciate your patience.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Query failures in Dremio Cloud (US) (this change)
Dremio Cloud (US) experienced a major incident causing query timeouts and failures for some users, starting at 2026-04-08 22:38 UTC and resolved at 2026-04-09 00:10 UTC, lasting 1 h 31 min. Dremio attributed the disruption to an infrastructure issue and confirmed service was restored for all affected users.
Major incident

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