Changes / Make / Scenarios Execution Problems on US2
Make: Major incident: Scenarios Execution Problems on US2
Summary
Make’s major us2.make.com incident caused scenario initialization failures, execution delays of up to 49 minutes, and possible webhook rejections. It started at 2026-03-31 15:48 UTC and was resolved at 2026-03-31 21:02 UTC, lasting 5 h 14 min. A temporary fix stopped initialization failures; queue processing later returned to normal.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
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After: Scenarios Execution Problems on US2
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After: major
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After: resolved
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After: 2026-03-31 15:48 UTC
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After: 2026-03-31 21:02 UTC
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After: Scenario Executions - us2.make.com, us2.make.com
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After: We are currently observing the increased number of failing scenario executions on the us2.make.com zone. The issue began at 17:20 CET. Our engineering team is working on investigating this issue.
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After: We identified the root cause of the incident and applied a temporary fix. Scenarios are no longer failing to initialize. We continue with the investigation.
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After: As a side effect of the remediation, scheduled executions have been delayed by approximately 10 minutes. Some incoming webhook requests may have been rejected. We are now processing the execution queue and the processing capacity of the zone is returning to normal state.
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After: The scenario queue processing has been stabilized. We are still experiencing a minor delay in scenario executions of approximately 8 minutes compared to the scheduled execution times. We continue implementing a permanent solution.
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After: The scenario queue has been fully processed and the zone is now operating under normal conditions. During the course of the incident, some scenario executions have been delayed for up to 49 minutes from their scheduled execution time. All scenarios are now being executed without delays. We are switching the incident status to Monitoring. We apologize for any inconvenience caused.
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After: This incident has been resolved.
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History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Scenarios Execution Problems on US2 (this change) Make’s major us2.make.com incident caused scenario initialization failures, execution delays of up to 49 minutes, and possible webhook rejections. It started at 2026-03-31 15:48 UTC and was resolved at 2026-03-31 21:02 UTC, lasting 5 h 14 min. A temporary fix stopped initialization failures; queue processing later returned to normal. | Major incident |