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Make: Scenarios Execution Problems on US2

Impact: majorStatus: resolvedStarted Resolved (5.2 h)6 updatesSource: stspg.io (opens in new tab)
Summary

Make’s major us2.make.com incident caused scenario initialization failures, execution delays of up to 49 minutes, and possible webhook rejections. It started at 2026-03-31 15:48 UTC and was resolved at 2026-03-31 21:02 UTC, lasting 5 h 14 min. A temporary fix stopped initialization failures; queue processing later returned to normal.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Scenario Executions - us2.make.comus2.make.com

Timeline of updates

  1. investigating

    We are currently observing the increased number of failing scenario executions on the us2.make.com zone. The issue began at 17:20 CET. Our engineering team is working on investigating this issue.

  2. identified

    We identified the root cause of the incident and applied a temporary fix. Scenarios are no longer failing to initialize. We continue with the investigation.

  3. identified

    As a side effect of the remediation, scheduled executions have been delayed by approximately 10 minutes. Some incoming webhook requests may have been rejected. We are now processing the execution queue and the processing capacity of the zone is returning to normal state.

  4. identified

    The scenario queue processing has been stabilized. We are still experiencing a minor delay in scenario executions of approximately 8 minutes compared to the scheduled execution times. We continue implementing a permanent solution.

  5. monitoring

    The scenario queue has been fully processed and the zone is now operating under normal conditions. During the course of the incident, some scenario executions have been delayed for up to 49 minutes from their scheduled execution time. All scenarios are now being executed without delays. We are switching the incident status to Monitoring. We apologize for any inconvenience caused.

  6. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Make profile · Recent Make incidents · Markdown · JSON