Changes / Render / Disruption affecting the provisioning of new instances in Singapore and partially in Oregon
Render: Major incident: Disruption affecting the provisioning of new instances in Singapore and partially in Oregon
Summary
Render reported a major disruption to new-instance provisioning in Singapore and partially in Oregon, causing build/deploy failures; free services in Singapore were temporarily disabled. It started at 2026-04-08 09:57 UTC and lasted 12 h 14 min, resolving at 2026-04-08 22:11 UTC after a fix restored normal workload scheduling in all regions.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Disruption affecting the provisioning of new instances in Singapore and partially in Oregon
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-04-08 09:57 UTC
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After: 2026-04-08 22:11 UTC
Before: not present
After: Background Workers, Builds and Deploys, Cron Jobs, Oregon - Background Workers, Oregon - Builds and Deploys, Oregon - Cron Jobs, Oregon - Web Services, Oregon - Web Services - Free Tier, Singapore - Background Workers, Singapore - Builds and Deploys, Singapore - Cron Jobs, Singapore - Web Services, Singapore - Web Services - Free Tier, Web Services, Web Services - Free Tier
Before: not present
After: This issue may affect new instances during builds, scaling, and similar operations. You may experience build/deploy failures. We are still investigating.
Before: not present
After: We have temporarily disabled free services in Singapore. We are continuing to investigate and work to mitigate the issue.
Before: not present
After: We are seeing some recovery following our mitigation efforts, but we are still working to identify the root cause for a long-term resolution.
Before: not present
After: We are continuing to investigate this issue.
Before: not present
After: Services with paid compute should now be operating normally. Please note that free services in this region are still intermittently disabled.
Before: not present
After: We are now seeing the same issue affecting services in Oregon partially. We are investigating to remediate this as quickly as possible.
Before: not present
After: We are continuing to work on a fix for this issue.
Before: not present
After: We're seeing recovery across all regions.
Before: not present
After: We are disabling new free services in Singapore and partially in Oregon.
Before: not present
After: We are continuing to monitor for any further issues.
Before: not present
After: Paid services are continuing to see recovery across builds and deploys. Free services remain disabled and will return errors if loaded in a browser.
Singapore and part of Oregon remain impacted.
Before: not present
After: Provisioning is recovering for free and paid services across all regions. Free services have resumed serving traffic. We are continuing to monitor for further issues.
Before: not present
After: We've confirmed that our fix has addressed the issue and workloads are now scheduling normally in all regions.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Disruption affecting the provisioning of new instances in Singapore and partially in Oregon (this change) Render reported a major disruption to new-instance provisioning in Singapore and partially in Oregon, causing build/deploy failures; free services in Singapore were temporarily disabled. It started at 2026-04-08 09:57 UTC and lasted 12 h 14 min, resolving at 2026-04-08 22:11 UTC after a fix restored normal workload scheduling in all regions. | Major incident |