Render change history

Render reported a major outage preventing builds, deploys, and queued deploys from starting in all regions, beginning 2026-10-14 19:32 UTC and resolved at 2026-10-14 22:18 UTC (2 h 45 min). A fix was implemented; deploys and builds for services running on free instances remained paused during monitoring before resolution.

Render reported a major incident affecting builds and deploys for a subset of services in Oregon, from 2026-09-25 18:26 UTC to 2026-09-25 18:38 UTC (12 min), now resolved. Services using a prebuilt Docker image and static sites were unaffected.

Render reported major builds/deploys degradation affecting Frankfurt, Ohio, Oregon, Singapore and Virginia, starting 2026-09-02 17:19 UTC. A fix was implemented by 2026-09-02 17:30 UTC, and the incident was resolved at 2026-09-02 17:40 UTC; the recorded duration was 20 min.

Render reported a major degradation in Singapore affecting deploys and inbound traffic, with unexpected web service restarts or intermittent availability; Free service spin-ups from idle were temporarily disabled. The incident started at 2026-08-31 15:47 UTC and was resolved at 2026-08-31 18:09 UTC, lasting 2 h 21 min. Render implemented a fix but did not specify its details.

Render reported a major Builds and Deploys outage across Frankfurt, Ohio, Oregon, Singapore and Virginia, starting 2026-08-20 15:47 UTC and resolved at 2026-08-20 19:40 UTC (3 h 53 min). Render identified an upstream Google Cloud issue; Free Web Services builds, deploys and spin-up were temporarily disabled, then re-enabled during recovery.

Render reported a critical disruption affecting Oregon Web Services, with some services unreachable or experiencing failed requests. The incident started at 2026-07-24 11:16 UTC and was resolved at 2026-07-24 13:30 UTC, lasting 2 h 14 min. Render observed recovery across all services at 11:27 UTC and said it believed an upstream provider caused the issue.

Render reported a critical incident: GitHub git clone 403 errors blocked deployments for services in Frankfurt; running services were unaffected. It lasted 5 h 36 min, from 2026-07-19 03:44 UTC to 2026-07-19 09:20 UTC, when it was resolved; no specific cause or fix was stated.

Render reported a critical GitHub outage affecting new service creation and service deploys in Frankfurt, Ohio, Oregon, Singapore, and Virginia. It started at 2026-07-16 22:42 UTC and was resolved at 2026-07-17 00:14 UTC, lasting 1 h 32 min. GitHub reported degraded REST API availability and later said it had mitigated its incident.

Some users enrolled in 2FA experienced login loops accessing the Render Dashboard in a major-impact incident starting 2026-07-15 21:50 UTC. Render implemented a fix at 22:06 UTC and marked the incident resolved at 22:56 UTC; the computed duration was 1 h 5 min.

Render Dashboard was unavailable in a critical-impact incident starting 2026-07-15 00:22 UTC, resolved at 2026-07-15 00:54 UTC after 31 min. Render reported identifying the root cause and making a change that restored the dashboard, but did not specify the cause or fix.

Render reported a major incident causing brief disruptions to some Singapore services and datastores, including Background Workers, Cron Jobs, PostgreSQL, Redis, Web Services, and Web Services - Free Tier. It started at 2026-07-09 18:18 UTC and was resolved at 2026-07-09 18:44 UTC, lasting 26 min; Render reported implementing a fix and monitoring results.

Render reported a major incident affecting GitHub connections, starting at 2026-06-05 16:21 UTC and resolved at 2026-06-05 17:14 UTC, lasting 53 min. During recovery, Render advised customers to try redeploying affected services; no cause was stated.

Render reported a major email degradation affecting verification emails and workspace or service notifications, with Render Dashboard listed as affected. It started at 2026-06-04 23:27 UTC and resolved at 2026-06-05 00:39 UTC, lasting 1 h 11 min. Render attributed delays to its email provider; all outstanding emails were sent and processing returned to normal.

Render reported a major incident preventing metrics from loading for some services in Oregon; logs were unaffected. It started at 2026-06-01 21:25 UTC and was resolved at 2026-06-01 21:45 UTC, lasting 20 min.

Render reported a major incident delaying Custom Domains provisioning from 2026-05-22 15:53 UTC to 2026-05-22 16:37 UTC, lasting 44 min. An upstream provider outage caused the delays; the provider deployed a fix, and Render confirmed provisioning had recovered.

Render reported major log unavailability for some services in all regions between approximately 19:45 UTC and 20:30 UTC; affected logs were unavailable in the Dashboard and not streamed to third-party logging providers. Recorded start: 2026-05-12 22:29 UTC; marked resolved: 2026-05-12 20:00 UTC. Duration is unknown.

Render reported a major Custom Domains incident from 2026-05-08 20:22 UTC to 2026-05-08 21:06 UTC, lasting 44 min. Let's Encrypt paused all certificate issuance, primarily affecting wildcard domains and, rarely, non-wildcard custom domains using its certificates; issuance resumed and the incident was resolved.

Render reported a major HA Postgres outage affecting multiple regions and Workflows, starting 2026-05-07 02:00 UTC and resolved at 2026-05-07 02:54 UTC (53 min). Render believed only HA-enabled databases were affected; Workflows recovered by 02:38 UTC and all affected database instances were back online by 02:47 UTC, though some showed stale 'Unready' statuses.

Some Render web services and PostgreSQL databases in Oregon were unresponsive in a major-impact outage starting at 2026-04-16 23:36 UTC. Render reported a fix implemented at 2026-04-16 23:36 UTC and resolution at 2026-04-16 23:51 UTC; the computed duration was 14 min.

Render reported a major incident involving image pull failures affecting Builds and Deploys in Oregon, starting at 2026-04-13 22:03 UTC and lasting 23 min, until resolution at 2026-04-13 22:26 UTC. A fix was implemented at 22:18 UTC; no cause was stated.

Render reported a major disruption to new-instance provisioning in Singapore and partially in Oregon, causing build/deploy failures; free services in Singapore were temporarily disabled. It started at 2026-04-08 09:57 UTC and lasted 12 h 14 min, resolving at 2026-04-08 22:11 UTC after a fix restored normal workload scheduling in all regions.

Render reported a major degradation of builds and deployments in Singapore from 2026-03-13 08:52 UTC to 2026-03-13 11:09 UTC, lasting 2 h 17 min, with longer completion times. Services using free instance types were disabled at 09:27 UTC and re-enabled at 10:18 UTC; Render reported the incident mitigated.

Render’s Custom Domains experienced a major outage that prevented custom domain creation from 2026-03-09 20:19 UTC to 2026-03-09 20:39 UTC, lasting 20 min. Render marked the incident resolved but did not state a cause or fix.

Render reported a major outage affecting Ohio application services and data services with persistence due to disk errors. It lasted 19 min, from 2026-03-03 00:41 UTC to 2026-03-03 01:00 UTC; all affected services were migrated to new hosts and were running when resolved.