Changes / Render / HA Postgres Unavailability

Render: Major incident: HA Postgres Unavailability

Summary

Render reported a major HA Postgres outage affecting multiple regions and Workflows, starting 2026-05-07 02:00 UTC and resolved at 2026-05-07 02:54 UTC (53 min). Render believed only HA-enabled databases were affected; Workflows recovered by 02:38 UTC and all affected database instances were back online by 02:47 UTC, though some showed stale 'Unready' statuses.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: HA Postgres Unavailability
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-05-07 02:00 UTC
AddedResolved time#5
Before: not present
After: 2026-05-07 02:54 UTC
AddedAffected components#6
Before: not present
After: Frankfurt - PostgreSQL, Frankfurt - Workflows, Ohio - PostgreSQL, Ohio - Workflows, Oregon - PostgreSQL, Oregon - Workflows, PostgreSQL, Singapore - PostgreSQL, Singapore - Workflows, Virginia - PostgreSQL, Virginia - Workflows, Workflows
AddedUpdateinvestigating#7
Before: not present
After: We're investigating reports of Postgres unavailability in multiple regions. At this point we believe this only impacts databases with HA turned on.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateinvestigating#9
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateidentified#10
Before: not present
After: We've identified the issue and are implementing a fix.
AddedUpdateidentified#11
Before: not present
After: We're bringing the affected Postgres instances back online and expect full recovery within fifteen minutes.
AddedUpdateidentified#12
Before: not present
After: We're continuing to see instance recovery across the fleet. Render Workflows is now fully operational.
AddedUpdateidentified#13
Before: not present
After: All affected instances are back online, though a few databases may still show a stale 'Unready' status. We are working to refresh the status.
AddedUpdateresolved#14
Before: not present
After: Everything is back to normal, and the incident is now resolved. We are planning long-term mitigations to prevent this issue from recurring, and we will share the results of our investigation with all affected customers.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: HA Postgres Unavailability (this change)
Render reported a major HA Postgres outage affecting multiple regions and Workflows, starting 2026-05-07 02:00 UTC and resolved at 2026-05-07 02:54 UTC (53 min). Render believed only HA-enabled databases were affected; Workflows recovered by 02:38 UTC and all affected database instances were back online by 02:47 UTC, though some showed stale 'Unready' statuses.
Major incident

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