# Render: Major incident: HA Postgres Unavailability

**Summary:** Render reported a major HA Postgres outage affecting multiple regions and Workflows, starting 2026-05-07 02:00 UTC and resolved at 2026-05-07 02:54 UTC (53 min). Render believed only HA-enabled databases were affected; Workflows recovered by 02:38 UTC and all affected database instances were back online by 02:47 UTC, though some showed stale 'Unready' statuses. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-05-07 02:00 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/l8dt33gr6cm7](https://stspg.io/l8dt33gr6cm7)
- [Company: Render](https://rewindex.com/company/render.md)
- Versions: before (none: first archived) → after incident\_version:203/y6ffkm4fgp79@350008551e18
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ HA Postgres Unavailability
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-05-07 02:00 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-05-07 02:54 UTC
```

**6. Added: Affected components**

```diff
+ Frankfurt - PostgreSQL, Frankfurt - Workflows, Ohio - PostgreSQL, Ohio - Workflows, Oregon - PostgreSQL, Oregon - Workflows, PostgreSQL, Singapore - PostgreSQL, Singapore - Workflows, Virginia - PostgreSQL, Virginia - Workflows, Workflows
```

**7. Added: Update** (investigating) · 2026-05-07 02:00 UTC

```diff
+ We're investigating reports of Postgres unavailability in multiple regions. At this point we believe this only impacts databases with HA turned on.
```

**8. Added: Update** (investigating) · 2026-05-07 02:01 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (investigating) · 2026-05-07 02:07 UTC

```diff
+ We are continuing to investigate this issue.
```

**10. Added: Update** (identified) · 2026-05-07 02:21 UTC

```diff
+ We've identified the issue and are implementing a fix.
```

**11. Added: Update** (identified) · 2026-05-07 02:34 UTC

```diff
+ We're bringing the affected Postgres instances back online and expect full recovery within fifteen minutes.
```

**12. Added: Update** (identified) · 2026-05-07 02:38 UTC

```diff
+ We're continuing to see instance recovery across the fleet. Render Workflows is now fully operational.
```

**13. Added: Update** (identified) · 2026-05-07 02:47 UTC

```diff
+ All affected instances are back online, though a few databases may still show a stale 'Unready' status. We are working to refresh the status.
```

**14. Added: Update** (resolved) · 2026-05-07 02:54 UTC

```diff
+ Everything is back to normal, and the incident is now resolved. We are planning long-term mitigations to prevent this issue from recurring, and we will share the results of our investigation with all affected customers.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-05-07 02:00 UTC | Major incident: HA Postgres Unavailability (this change) | outage |

All Render changes: [timeline](https://rewindex.com/company/render/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i7d1dc491ae4608 · Markdown: https://rewindex.com/change/i7d1dc491ae4608.md · JSON: https://rewindex.com/api/v1/changes/i7d1dc491ae4608 · Generated 2026-10-18T01:30:05.749Z