Changes / Render / GitHub git clone 403 errors
Render: Critical incident: GitHub git clone 403 errors
Summary
Render reported a critical incident: GitHub git clone 403 errors blocked deployments for services in Frankfurt; running services were unaffected. It lasted 5 h 36 min, from 2026-07-19 03:44 UTC to 2026-07-19 09:20 UTC, when it was resolved; no specific cause or fix was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: GitHub git clone 403 errors
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After: critical
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After: resolved
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After: 2026-07-19 03:44 UTC
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After: 2026-07-19 09:20 UTC
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After: Builds and Deploys, Frankfurt - Builds and Deploys
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After: We have received an elevated number of reports about git clone failures resulting in a 403 error, aborting the deployment. We are investigating.
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After: Services failing to deploy are those deployed in Frankfurt. Running services are not affected, only the deploy process is failing. We are still working to determine the cause of this error for those services.
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After: Users with services hosted in Frankfurt that rely on GitHub repositories for deployments continue to see 403 errors in their logs causing the deployment to fail. We are continuing to work on this issue within our own systems and have reached out to GitHub.
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After: We are continuing to work towards mitigating this issue, while also working with GitHub to resolve these deployment failures.
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After: Deployments have been consistently completing since approximately 08:40, and are returning to normal levels. We are monitoring for any other impacts.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: GitHub git clone 403 errors (this change) Render reported a critical incident: GitHub git clone 403 errors blocked deployments for services in Frankfurt; running services were unaffected. It lasted 5 h 36 min, from 2026-07-19 03:44 UTC to 2026-07-19 09:20 UTC, when it was resolved; no specific cause or fix was stated. | Major incident |