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Render: GitHub git clone 403 errors

Impact: criticalStatus: resolvedStarted Resolved (5.6 h)6 updatesSource: stspg.io (opens in new tab)
Summary

Render reported a critical incident: GitHub git clone 403 errors blocked deployments for services in Frankfurt; running services were unaffected. It lasted 5 h 36 min, from 2026-07-19 03:44 UTC to 2026-07-19 09:20 UTC, when it was resolved; no specific cause or fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Builds and DeploysFrankfurt - Builds and Deploys

Timeline of updates

  1. investigating

    We have received an elevated number of reports about git clone failures resulting in a 403 error, aborting the deployment. We are investigating.

  2. identified

    Services failing to deploy are those deployed in Frankfurt. Running services are not affected, only the deploy process is failing. We are still working to determine the cause of this error for those services.

  3. identified

    Users with services hosted in Frankfurt that rely on GitHub repositories for deployments continue to see 403 errors in their logs causing the deployment to fail. We are continuing to work on this issue within our own systems and have reached out to GitHub.

  4. identified

    We are continuing to work towards mitigating this issue, while also working with GitHub to resolve these deployment failures.

  5. monitoring

    Deployments have been consistently completing since approximately 08:40, and are returning to normal levels. We are monitoring for any other impacts.

  6. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Render profile · Recent Render incidents · Markdown · JSON