Changes / Render / Upstream provider outage causing delays provisioning custom domains

Render: Major incident: Upstream provider outage causing delays provisioning custom domains

Summary

Render reported a major incident delaying Custom Domains provisioning from 2026-05-22 15:53 UTC to 2026-05-22 16:37 UTC, lasting 44 min. An upstream provider outage caused the delays; the provider deployed a fix, and Render confirmed provisioning had recovered.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 69%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Upstream provider outage causing delays provisioning custom domains
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-05-22 15:53 UTC
AddedResolved time#5
Before: not present
After: 2026-05-22 16:37 UTC
AddedAffected components#6
Before: not present
After: Custom Domains
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdatemonitoring#8
Before: not present
After: Our upstream provider has deployed a fix and we're seeing gradual recovery.
AddedUpdateresolved#9
Before: not present
After: Our upstream provider has resolved the issue and custom domain provisioning has recovered.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Upstream provider outage causing delays provisioning custom domains (this change)
Render reported a major incident delaying Custom Domains provisioning from 2026-05-22 15:53 UTC to 2026-05-22 16:37 UTC, lasting 44 min. An upstream provider outage caused the delays; the provider deployed a fix, and Render confirmed provisioning had recovered.
Major incident

All Render changes → · Render profile · Markdown · JSON