Changes / Render / Emails, including notifications, are delayed

Render: Major incident: Emails, including notifications, are delayed

Summary

Render reported a major email degradation affecting verification emails and workspace or service notifications, with Render Dashboard listed as affected. It started at 2026-06-04 23:27 UTC and resolved at 2026-06-05 00:39 UTC, lasting 1 h 11 min. Render attributed delays to its email provider; all outstanding emails were sent and processing returned to normal.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Emails, including notifications, are delayed
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-06-04 23:27 UTC
AddedResolved time#5
Before: not present
After: 2026-06-05 00:39 UTC
AddedAffected components#6
Before: not present
After: Render Dashboard
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdatemonitoring#8
Before: not present
After: Our email provider is experiencing delays in sending emails. Emails will still be delivered after that delay. This impacts verification emails and notifications for workspaces or services. We're monitoring the situation.
AddedUpdatemonitoring#9
Before: not present
After: Our provider has resolved the delay and backlogged emails are being processed. We're continuing to monitor.
AddedUpdateresolved#10
Before: not present
After: Outstanding emails have been sent and processing has returned to expected operation.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Emails, including notifications, are delayed (this change)
Render reported a major email degradation affecting verification emails and workspace or service notifications, with Render Dashboard listed as affected. It started at 2026-06-04 23:27 UTC and resolved at 2026-06-05 00:39 UTC, lasting 1 h 11 min. Render attributed delays to its email provider; all outstanding emails were sent and processing returned to normal.
Major incident

All Render changes → · Render profile · Markdown · JSON