# Render: Major incident: Emails, including notifications, are delayed

**Summary:** Render reported a major email degradation affecting verification emails and workspace or service notifications, with Render Dashboard listed as affected. It started at 2026-06-04 23:27 UTC and resolved at 2026-06-05 00:39 UTC, lasting 1 h 11 min. Render attributed delays to its email provider; all outstanding emails were sent and processing returned to normal. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-06-04 23:27 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/4d9wwf1rsrfq](https://stspg.io/4d9wwf1rsrfq)
- [Company: Render](https://rewindex.com/company/render.md)
- Versions: before (none: first archived) → after incident\_version:203/1c83l5cdpt31@e605eb15f90c
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Emails, including notifications, are delayed
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-06-04 23:27 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-06-05 00:39 UTC
```

**6. Added: Affected components**

```diff
+ Render Dashboard
```

**7. Added: Update** (investigating) · 2026-06-04 23:27 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (monitoring) · 2026-06-04 23:38 UTC

```diff
+ Our email provider is experiencing delays in sending emails. Emails will still be delivered after that delay. This impacts verification emails and notifications for workspaces or services. We're monitoring the situation.
```

**9. Added: Update** (monitoring) · 2026-06-04 23:43 UTC

```diff
+ Our provider has resolved the delay and backlogged emails are being processed. We're continuing to monitor.
```

**10. Added: Update** (resolved) · 2026-06-05 00:39 UTC

```diff
+ Outstanding emails have been sent and processing has returned to expected operation.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-06-04 23:27 UTC | Major incident: Emails, including notifications, are delayed (this change) | degradation |

All Render changes: [timeline](https://rewindex.com/company/render/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i82557957705e5c · Markdown: https://rewindex.com/change/i82557957705e5c.md · JSON: https://rewindex.com/api/v1/changes/i82557957705e5c · Generated 2026-10-18T03:33:55.318Z