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Render: Disruption affecting the provisioning of new instances in Singapore and partially in Oregon

Impact: majorStatus: resolvedStarted Resolved (12 h)13 updatesSource: stspg.io (opens in new tab)
Summary

Render reported a major disruption to new-instance provisioning in Singapore and partially in Oregon, causing build/deploy failures; free services in Singapore were temporarily disabled. It started at 2026-04-08 09:57 UTC and lasted 12 h 14 min, resolving at 2026-04-08 22:11 UTC after a fix restored normal workload scheduling in all regions.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Builds and DeploysOregon - Builds and DeploysSingapore - Web Services - Free TierWeb Services - Free TierBuilds and DeploysSingapore - Builds and DeploysBackground WorkersSingapore - Background WorkersCron JobsOregon - Cron JobsBackground WorkersOregon - Background WorkersSingapore - Web ServicesWeb ServicesOregon - Web ServicesWeb ServicesCron JobsSingapore - Cron JobsOregon - Web Services - Free TierWeb Services - Free Tier

Timeline of updates

  1. investigating

    This issue may affect new instances during builds, scaling, and similar operations. You may experience build/deploy failures. We are still investigating.

  2. investigating

    We have temporarily disabled free services in Singapore. We are continuing to investigate and work to mitigate the issue.

  3. investigating

    We are seeing some recovery following our mitigation efforts, but we are still working to identify the root cause for a long-term resolution.

  4. investigating

    We are continuing to investigate this issue.

  5. identified

    Services with paid compute should now be operating normally. Please note that free services in this region are still intermittently disabled.

  6. identified

    We are now seeing the same issue affecting services in Oregon partially. We are investigating to remediate this as quickly as possible.

  7. identified

    We are continuing to work on a fix for this issue.

  8. monitoring

    We're seeing recovery across all regions.

  9. monitoring

    We are disabling new free services in Singapore and partially in Oregon.

  10. monitoring

    We are continuing to monitor for any further issues.

  11. monitoring

    Paid services are continuing to see recovery across builds and deploys. Free services remain disabled and will return errors if loaded in a browser. Singapore and part of Oregon remain impacted.

  12. monitoring

    Provisioning is recovering for free and paid services across all regions. Free services have resumed serving traffic. We are continuing to monitor for further issues.

  13. resolved

    We've confirmed that our fix has addressed the issue and workloads are now scheduling normally in all regions.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Render profile · Recent Render incidents · Markdown · JSON