# Render: Disruption affecting the provisioning of new instances in Singapore and partially in Oregon

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-04-08 09:57 UTC · Resolved: 2026-04-08 22:11 UTC · Duration: 12 h
- Updates: 13 · Affected components: Builds and Deploys, Oregon - Builds and Deploys, Singapore - Web Services - Free Tier, Web Services - Free Tier, Builds and Deploys, Singapore - Builds and Deploys, Background Workers, Singapore - Background Workers, Cron Jobs, Oregon - Cron Jobs, Background Workers, Oregon - Background Workers, Singapore - Web Services, Web Services, Oregon - Web Services, Web Services, Cron Jobs, Singapore - Cron Jobs, Oregon - Web Services - Free Tier, Web Services - Free Tier
- [Vendor status page: https://stspg.io/g7knh2152gv0](https://stspg.io/g7knh2152gv0)
- [Company: Render](https://rewindex.com/company/render.md)

## Summary

Render reported a major disruption to new-instance provisioning in Singapore and partially in Oregon, causing build/deploy failures; free services in Singapore were temporarily disabled. It started at 2026-04-08 09:57 UTC and lasted 12 h 14 min, resolving at 2026-04-08 22:11 UTC after a fix restored normal workload scheduling in all regions. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-04-08 09:57 UTC: This issue may affect new instances during builds, scaling, and similar operations. You may experience build/deploy failures. We are still investigating.
- **investigating** 2026-04-08 10:31 UTC: We have temporarily disabled free services in Singapore. We are continuing to investigate and work to mitigate the issue.
- **investigating** 2026-04-08 10:54 UTC: We are seeing some recovery following our mitigation efforts, but we are still working to identify the root cause for a long-term resolution.
- **investigating** 2026-04-08 11:22 UTC: We are continuing to investigate this issue.
- **identified** 2026-04-08 11:23 UTC: Services with paid compute should now be operating normally. Please note that free services in this region are still intermittently disabled.
- **identified** 2026-04-08 14:42 UTC: We are now seeing the same issue affecting services in Oregon partially. We are investigating to remediate this as quickly as possible.
- **identified** 2026-04-08 15:02 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2026-04-08 15:02 UTC: We're seeing recovery across all regions.
- **monitoring** 2026-04-08 16:05 UTC: We are disabling new free services in Singapore and partially in Oregon.
- **monitoring** 2026-04-08 18:08 UTC: We are continuing to monitor for any further issues.
- **monitoring** 2026-04-08 18:48 UTC: Paid services are continuing to see recovery across builds and deploys. Free services remain disabled and will return errors if loaded in a browser. Singapore and part of Oregon remain impacted.
- **monitoring** 2026-04-08 19:44 UTC: Provisioning is recovering for free and paid services across all regions. Free services have resumed serving traffic. We are continuing to monitor for further issues.
- **resolved** 2026-04-08 22:11 UTC: We've confirmed that our fix has addressed the issue and workloads are now scheduling normally in all regions.

## Rewindex changes for this incident

- 2026-04-08 09:57 UTC: [Major incident: Disruption affecting the provisioning of new instances in Singapore and partially in Oregon](https://rewindex.com/change/ib41d341d3f35f2.md)


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Canonical: https://rewindex.com/company/render/incidents/1sjd0k0fstjs · Markdown: https://rewindex.com/company/render/incidents/1sjd0k0fstjs.md · JSON: https://rewindex.com/api/v1/companies/render/incidents/1sjd0k0fstjs · Generated 2026-10-18T09:35:24.945Z