Changes / Brex / Two factor authentication seeing increased loading time
Brex: Critical incident: Two factor authentication seeing increased loading time
Summary
Brex reported a critical Authentication incident causing two factor authentication to load slowly from 2026-04-02 17:43 UTC to 2026-04-02 18:24 UTC, lasting 41 min. Brex marked it resolved after latency stabilized; no cause or specific fix was stated.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Two factor authentication seeing increased loading time
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-04-02 17:43 UTC
Before: not present
After: 2026-04-02 18:24 UTC
Before: not present
After: Authentication
Before: not present
After: We are currently investigating an issue with our two factor authentication taking a long time to load.
Before: not present
After: We are seeing latency stabilize and are continuing to monitor
Before: not present
After: We have seen latency stabilize.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Two factor authentication seeing increased loading time (this change) Brex reported a critical Authentication incident causing two factor authentication to load slowly from 2026-04-02 17:43 UTC to 2026-04-02 18:24 UTC, lasting 41 min. Brex marked it resolved after latency stabilized; no cause or specific fix was stated. | Major incident |