Changes / Lattice / Something Went Wrong errors on Goals pages

Lattice: Major incident: Something Went Wrong errors on Goals pages

Summary

Lattice reported a major outage affecting the Lattice Application: users could see “Something Went Wrong” errors when accessing Goals. The incident started at 2026-04-08 16:48 UTC and was resolved at 2026-04-08 18:26 UTC, lasting 1 h 37 min. Lattice identified the issue and implemented a fix, but provided no cause or fix details.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Something Went Wrong errors on Goals pages
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-04-08 16:48 UTC
AddedResolved time#5
Before: not present
After: 2026-04-08 18:26 UTC
AddedAffected components#6
Before: not present
After: Lattice Application
AddedUpdateidentified#7
Before: not present
After: Users may see a Something Went Wrong error when accessing Goals in Lattice. The issue has been identified, and a fix is being implemented.
AddedUpdateresolved#8
Before: not present
After: This issue has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Something Went Wrong errors on Goals pages (this change)
Lattice reported a major outage affecting the Lattice Application: users could see “Something Went Wrong” errors when accessing Goals. The incident started at 2026-04-08 16:48 UTC and was resolved at 2026-04-08 18:26 UTC, lasting 1 h 37 min. Lattice identified the issue and implemented a fix, but provided no cause or fix details.
Major incident

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