RewindexChanges
What vendors changed
Every change Rewindex detected on vendor pricing, trust and legal pages and on status pages, newest first. Open one for the full diff.
Struck in red is what the vendor removed, blue is what they added.
Status pages are checked every 10 minutes, pricing, trust and legal pages once or twice a day. Times are UTC.
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Monday, September 7
4 incident changes
- OutageMajor incident
Otter.aiIssues joining Microsoft Teams meetings
Otter.ai reported a major incident affecting Otter joining Microsoft Teams meetings for some customers, starting 2026-09-07 22:51 UTC and resolved 2026-09-08 16:55 UTC, lasting 18 h 4 min. Otter deployed a fix and confirmed successful joining was restored.
- OutageMajor incident
CursorGrok Bot computers unreachable for some users
Cursor reported a major Grok Bot outage from 2026-09-07 20:32 UTC to 2026-09-07 21:37 UTC, lasting 1 h 5 min. Some users could not reach their Grok Bot computers, and Recover or Reset could fail; data was not affected. A fix was implemented, and the incident was resolved.
- OutageMajor incident
AblyAbly documentation pages - ably.com/docs
Ably reported a major outage affecting access to documentation at ably.com/docs from 2026-09-07 11:25 UTC to 2026-09-07 11:32 UTC, lasting 7 min. Realtime services were unaffected; a fix was implemented at 11:28 UTC, and the incident was resolved.
- OutageMajor incident
XeroAU: Xero Tax - Customers won't be able to file tax returns due to an outage with ATO services.
Xero reported a major AU Xero Tax outage from 2026-09-07 01:49 UTC to 2026-09-07 04:16 UTC, lasting 2 h 26 min. An ATO services outage prevented customers from filing tax returns or STP filings, though tax return creation remained available. ATO implemented a fix, and Xero confirmed resolution.
Saturday, September 5
9 incident changes
- MajorMajor incident
- OutageMajor incident
PlanetScaleConnectivity issues with Vitess databases in GCP
PlanetScale reported a major connectivity outage affecting Vitess databases in GCP from 2026-09-05 18:39 UTC to 2026-09-05 18:53 UTC, lasting 14 min. The vendor identified a networking issue and deployed mitigation, restoring connectivity; it also stated it was making improvements to address root causes and detection.
- OutageMajor incident
LovablePartial outage affecting the editor
Lovable reported a major partial outage affecting the Editor for some users, starting at 2026-09-05 18:31 UTC and lasting 27 min. It was resolved at 2026-09-05 18:58 UTC; Lovable stated that the upstream issue was resolved.
- CriticalCritical incident
- OutageMajor incident
SalesforceService Disruption: Platform
Salesforce reported a critical Platform service disruption affecting 1 instance, starting at 2026-09-05 10:30 UTC and resolved at 2026-09-05 12:00 UTC, lasting 1 h 30 min. Salesforce confirmed its mitigation succeeded and service was stable, with customers no longer impacted; the technical trigger and underlying cause remained under investigation.
- OutageCritical incident
Monday.comPlanned Mainatance - August 5
Monday.com reported critical connectivity issues affecting AUS - Platform, EU - Platform, Platform, and US - Platform, starting 2026-09-05 08:31 UTC. A fix was implemented at 09-05 09:45 UTC; the incident was resolved at 2026-09-05 10:39 UTC, with a reported duration of 2 h 7 min.
- DegradationMajor incident
SocketElevated latency and error rate on public API
Socket’s public API experienced elevated latency and error rates in a major-impact incident from 2026-09-05 07:21 UTC to 2026-09-05 09:04 UTC, lasting 1 h 43 min. Socket reported implementing a fix at 07:41 UTC and subsequently resolved the incident; no cause was stated.
- OutageMajor incident
PerplexityWe have identified few connectors that are impacting users.
Perplexity reported a major incident affecting some connectors from 2026-09-05 04:50 UTC to 2026-09-05 07:09 UTC, lasting 2 h 19 min. The issue was mitigated at 06:52 UTC, with impacted connectors monitored for recovery before resolution; no specific cause or fix was stated.
- OutageMajor incident
SalesforceService Disruption: Marketing Cloud Core Service
Salesforce reported a critical Service Disruption affecting Marketing Cloud Core Service on 1 instance. It started at 2026-09-05 01:21 UTC and was resolved at 2026-09-05 01:33 UTC, lasting 12 min.
Friday, September 4
16 incident changes
- OutageMajor incident
SemgrepIncomplete Semgrep 1.176.1 release: PyPI installs cannot use Pro Engine
Semgrep reported a major outage starting 2026-09-04 23:13 UTC: an incomplete 1.176.1 patch release prevented PyPI installations from using Pro Engine. It recommended installing 1.175.1 or 1.176.0 temporarily. Resolved at 2026-09-04 23:38 UTC after 24 min, Pro Engine could again be installed and used normally with Semgrep 1.176.1 via PyPI.
- CriticalCritical incident
- OutageMajor incident
GitHub Copilotand GitHubDisruption with Copilot Code Review
GitHub reported a major Copilot code review outage: affected reviews failed to complete or post comments. Tracked from 2026-09-04 20:39 UTC to 2026-09-04 22:26 UTC (1 h 47 min), the final report places failures from 20:04 UTC. An authentication-permissions change blocked review submissions to the GitHub API; reverting it restored service.
- MajorMajor incident
- OutageMajor incident
InngestDegraded Function Execution
Inngest reported a major function-execution degradation causing failed runs or delayed scheduling from incoming events, starting 2026-09-04 18:26 UTC and resolved at 2026-09-04 19:10 UTC (43 min). The vendor said it identified the cause without disclosing details; customers can replay failed runs in the UI.
- DegradationMajor incident
SourcegraphSourcegraph Cloud is degraded in US Central region
Sourcegraph Cloud experienced increased latency and error rates in US Central, with major impact, starting 2026-09-04 17:33 UTC. The incident lasted 5 days 4 h and was resolved at 2026-09-09 21:36 UTC; Sourcegraph linked it to an ongoing incident with its underlying Google Cloud infrastructure.
- OutageMajor incident
Grafana CloudDegradation of Hosted Grafana in US Central Region
Hosted Grafana in GCP US Central experienced a major outage: some stacks were unavailable or failed to load because reduced compute capacity in a cloud provider availability zone prevented startup. Other regions were unaffected. The incident ran from 2026-09-04 17:03 UTC to 2026-09-04 20:42 UTC (3 h 39 min), when the region was fully operational.
- DegradationMajor incident
ExpoElevated Linux worker queue times
Expo reported a major degradation with elevated queue times for Android builds and other Linux workflows from 2026-09-04 16:05 UTC to 2026-09-05 07:10 UTC, lasting 15 h 4 min. GCP capacity constraints and VM provisioning issues caused delays; queued jobs continued progressing, and queues drained after GCP resolved the upstream issue.
- MajorMajor incident
- OutageCritical incident
dbt Labsdbt Platform not responding
dbt Labs reported a critical outage in US Cell 1 GCP, with increased API errors and loss of access to dbt; its final update said all services were down. The incident started at 2026-09-04 14:20 UTC and was resolved at 2026-09-04 15:51 UTC (1 h 31 min). The vendor said it implemented measures to prevent recurrence.
- OutageCritical incident
Mailgun reported a critical EU messaging outage affecting API, SMTP, inbound email processing, outbound delivery, events and logs, and stats and analytics. It started at 2026-09-04 14:16 UTC and was resolved at 2026-09-04 14:33 UTC, lasting 17 min; a fix was implemented by 09-04 14:21 UTC.
- OutageMajor incident
DescriptSome Transcription requests are failing
Some Descript transcription requests failed in a major incident starting 2026-09-04 13:53 UTC. Descript reported functionality fully restored at 2026-09-04 14:09 UTC and marked the incident resolved at 2026-09-04 17:00 UTC; the recorded incident duration was 3 h 7 min.
- MajorMajor incident
- OutageCritical incident
Snowflake reported a critical outage in AWS - Europe (Frankfurt): customers may have been unable to access or use services and features through Snowsight. It started at 2026-09-04 07:34 UTC and resolved at 2026-09-04 10:10 UTC, lasting 2 h 36 min. Snowflake restored service by rolling back an underlying infrastructure configuration update; a postmortem RCA is available on Snowflake Community.
- OutageMajor incident
AstronomerIncreased auth errors
Astronomer reported a major outage affecting authentication, deployment access and DAG visibility, with 401 and RBAC errors for multiple customers. It started at 2026-09-04 03:08 UTC and was resolved at 2026-09-04 06:07 UTC, lasting 2 h 58 min. A network configuration change during an infrastructure upgrade disrupted control-plane connectivity to customer deployments; Astronomer applied a fix and confirmed normal operation.
- OutageCritical incident
DescriptAvatar generation is unavailable
Descript’s critical avatar generation outage ran from 2026-09-04 01:31 UTC to 2026-09-04 05:17 UTC, lasting 3 h 46 min. Avatar generations failed due to a third-party outage; Descript reported successful generations after that service returned and marked the issue resolved.
Thursday, September 3
18 incident changes
- DegradationMajor incident
CursorDegraded performance for Grok Bot routine triggers
Cursor reported major degradation affecting Grok Bot routine triggers: some trigger fires could be dropped. The incident started at 2026-09-03 23:42 UTC and was resolved at 2026-09-04 00:42 UTC, lasting 59 min. The vendor said it identified the root cause and was implementing a fix, but provided no specifics.
- MajorMajor incident
- DegradationMajor incident
SemgrepSMS Scans DegradedEvent
Semgrep reported a major degradation of SMS Managed Scans starting 2026-09-03 21:35 UTC, lasting 1 h 10 min and resolving at 2026-09-03 22:45 UTC. The vendor attributed the disruption to an AWS STS outage in us-west-2 and confirmed full recovery of all Semgrep products at resolution.
- MajorMajor incident
- OutageCritical incident
PerplexityIssue with usage based billing
Perplexity reported a critical usage-based billing incident: Computer was degraded and incorrectly reported insufficient credits. It started at 2026-09-03 20:30 UTC and was resolved at 2026-09-03 21:10 UTC, with a reported duration of 39 min; a fix was implemented by 2026-09-03 20:44 UTC.
- OutageMajor incident
Segment reported a major outage affecting Engage UI page loads, including Audiences and Journeys, in the US. The incident started at 2026-09-03 18:30 UTC and lasted 4 h 11 min, resolving at 2026-09-03 22:41 UTC; a fix was applied at 09-03 20:26 UTC, restoring full UI functionality.
- DegradationMajor incident
MongoDB AtlasImpaired Cluster operations in AWS me-central-1 and AWS me-south-1
MongoDB Atlas reported major impairment of cluster operations in AWS me-central-1 and AWS me-south-1, affecting MongoDB Cloud, starting 2026-09-03 16:44 UTC. The incident remained open under monitoring when archived; the recorded open duration was 2 minutes, with no cause or fix stated.
- OutageCritical incident
JiraDisrupted JIRA availability in US East
JIRA’s critical US East disruption started at 2026-09-03 15:57 UTC and resolved at 2026-09-03 17:02 UTC (computed duration: 1 h 4 min), leaving affected users unable to access services. Recovery began at 16:15 UTC after mitigation; the postmortem attributes the disruption affecting Jira and Jira Service Management to a progressive rollout of a caching change.
- OutageMajor incident
DiscordSome servers unavailable
Some Discord servers appeared unavailable in the client during a major outage starting 2026-09-03 14:35 UTC and lasting 1 h 2 min. Discord implemented a fix at 15:01 UTC and resolved the incident at 2026-09-03 15:37 UTC; no cause was stated.
- OutageMajor incident
CursorElevated errors for Anthropic Models
Cursor reported a major incident affecting Automations, CLI, Cloud Agents, and IDE from 2026-09-03 14:17 UTC to 2026-09-03 16:31 UTC (2 h 14 min). An upstream Anthropic issue caused elevated errors or failed Agent turns for Fable 5.1, Fable 5, Opus 5, Opus 4.8, and Opus 4.6 requests; service was restored.
- OtherMajor incident
SalesforceService Disruption: B2 B2 CCommerce
Salesforce reported a major B2 B2 CCommerce disruption affecting Commerce cloud sandbox storefronts across 84 instances, starting 2026-09-03 13:50 UTC and resolved at 2026-09-03 13:51 UTC (1 min). It later confirmed the listed instances and services remained healthy with no impact, calling the notification a false positive.
- OutageMajor incident
SalesforceService Disruption: B2 CCore
Salesforce reported a critical B2 CCore service disruption affecting Commerce cloud ODS sandbox storefronts on 1 instance. It started at 2026-09-03 13:50 UTC and was resolved at 2026-09-03 14:30 UTC, lasting 40 min; Salesforce restored access to the affected storefronts.
- OutageMajor incident
Bunny.netVideo Playback and Encoding Failures on Bunny Stream
Bunny Stream had a major playback and upload outage from 2026-09-03 13:47 UTC to 2026-09-03 15:38 UTC (1 h 51 min), caused by a backend database issue triggering video-server timeouts. The issue was resolved; failed uploads need re-uploading, while existing transcoding videos were retained but could show inaccurate status.
- DegradationCritical incident
CursorInvestigating service degradationHN
Cursor reported a critical service degradation affecting All Grok Models, Automations, Cloud Agents, Grok Bot and Review Agents; IDE was also listed as an affected component. It lasted 3 h 26 min, from 2026-09-03 13:41 UTC to 2026-09-03 17:07 UTC. Cursor reported identifying the cause and working on mitigation, but disclosed no cause or fix details.
- OutageMajor incident
Anthropicand ClaudeElevated errors for multiple modelsHN
Anthropic reported a major incident causing elevated request errors across claude.ai, Claude API (api.anthropic.com), Claude Code, and Claude Cowork, initially affecting Claude Mythos 5.1, Claude Fable 5.1, and Claude Opus 5. Starting 2026-09-03 13:26 UTC, it was resolved at 2026-09-03 16:23 UTC (2 h 57 min); a fix was deployed.
- OutageMajor incident
Claudeand AnthropicElevated errors for Claude Sonnet 5
Claude Sonnet 5 requests experienced elevated errors across claude.ai, Claude API (api.anthropic.com), Claude Code and Claude Cowork in a major-impact incident starting 2026-09-03 12:37 UTC. A fix was implemented by 12:47 UTC; the incident was resolved at 2026-09-03 12:56 UTC, with a reported duration of 18 min.
- OutageCritical incident
Strapi CloudBackups temporarily unavailable in the dashboard
Strapi Cloud reported a critical outage of dashboard backup features starting 2026-09-03 12:16 UTC, lasting 1 h 26 min and resolving at 2026-09-03 13:42 UTC. A backup provider issue caused the unavailability; Strapi said backups were safe, nothing was deleted, and backups appeared as expected after resolution.
- DegradationMajor incident
Grafana CloudHigh Latency in prod-ap-south-1
Grafana Cloud reported a major incident in AWS India - prod-ap-south-1, with increased latency and ingestion issues affecting deployments. It started at 2026-09-03 09:32 UTC and was resolved at 2026-09-03 12:49 UTC, lasting 3 h 17 min. A fix was applied, with recovery reported at 09-03 11:37 UTC.