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ChangesSpeechmaticsRT SaaS - Users experiencing 4003 errors

Speechmatics: Critical incident: RT SaaS - Users experiencing 4003 errors

Major incidentcritical (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Speechmatics removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: RT SaaS - Users experiencing 4003 errors
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-04 20:52 UTC
AddedResolved time#5
Before: not present
After: 2026-09-04 21:29 UTC
AddedAffected components#6
Before: not present
After: Realtime SaaS - EU, Realtime SaaS - US
AddedUpdateinvestigating#7
Before: not present
After: We’re currently experiencing a partial outage in our RT SaaS region EU and USA and the users experiencing 4003 error. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.
AddedUpdateidentified#8
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Friday, September 4

1 incident change

All Speechmatics changesSpeechmatics profileMarkdownJSON