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Speechmatics: RT SaaS - Users experiencing 4003 errors

CriticalStatus: resolvedStarted Resolved (38 min)4 updatesstspg.io (opens in new tab)

Affected components: Realtime SaaS - USRealtime SaaS - EU

Timeline of updates

  1. investigating

    We’re currently experiencing a partial outage in our RT SaaS region EU and USA and the users experiencing 4003 error. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Changes Rewindex caught on this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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