Changes / Cursor / Grok Bot computers unreachable for some users
Cursor: Major incident: Grok Bot computers unreachable for some users
Summary
Cursor reported a major Grok Bot outage from 2026-09-07 20:32 UTC to 2026-09-07 21:37 UTC, lasting 1 h 5 min. Some users could not reach their Grok Bot computers, and Recover or Reset could fail; data was not affected. A fix was implemented, and the incident was resolved.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Grok Bot computers unreachable for some users
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After: major
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After: resolved
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After: 2026-09-07 20:32 UTC
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After: 2026-09-07 21:37 UTC
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After: Grok Bot
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After: We have identified an issue affecting Grok Bot. Some users may be unable to reach their Grok Bot computer, and Recover or Reset may fail. Your data is not affected. A fix is rolling out and we will post another update shortly.
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After: The root cause has been identified and a fix is being implemented.
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After: A fix has been implemented and we are monitoring for service restoration.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Grok Bot computers unreachable for some users (this change) Cursor reported a major Grok Bot outage from 2026-09-07 20:32 UTC to 2026-09-07 21:37 UTC, lasting 1 h 5 min. Some users could not reach their Grok Bot computers, and Recover or Reset could fail; data was not affected. A fix was implemented, and the incident was resolved. | Major incident |