Cursor: Grok Bot computers unreachable for some users

Impact: majorStatus: resolvedStarted 2026-09-07 20:32 UTCResolved 2026-09-07 21:37 UTC (1.1 h)4 updatesSource: stspg.io

Summary

Cursor reported a major Grok Bot outage from 2026-09-07 20:32 UTC to 2026-09-07 21:37 UTC, lasting 1 h 5 min. Some users could not reach their Grok Bot computers, and Recover or Reset could fail; data was not affected. A fix was implemented, and the incident was resolved.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Grok Bot

Timeline of updates

investigating2026-09-07 20:32 UTC
We have identified an issue affecting Grok Bot. Some users may be unable to reach their Grok Bot computer, and Recover or Reset may fail. Your data is not affected. A fix is rolling out and we will post another update shortly.
identified2026-09-07 20:33 UTC
The root cause has been identified and a fix is being implemented.
monitoring2026-09-07 20:41 UTC
A fix has been implemented and we are monitoring for service restoration.
resolved2026-09-07 21:37 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Grok Bot computers unreachable for some users 2026-09-07 20:32 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Cursor profile · Recent Cursor incidents · Markdown · JSON