Changes / PlanetScale / Connectivity issues with Vitess databases in GCP

PlanetScale: Major incident: Connectivity issues with Vitess databases in GCP

Summary

PlanetScale reported a major connectivity outage affecting Vitess databases in GCP from 2026-09-05 18:39 UTC to 2026-09-05 18:53 UTC, lasting 14 min. The vendor identified a networking issue and deployed mitigation, restoring connectivity; it also stated it was making improvements to address root causes and detection.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 50%)Changed Detected Source: www.planetscalestatus.com (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Connectivity issues with Vitess databases in GCP
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-05 18:39 UTC
AddedResolved time#5
Before: not present
After: 2026-09-05 18:53 UTC
AddedUpdateinvestigating#6
Before: not present
After: We're currently experiencing issues with connectivity to Vitess databases in GCP. We're investigating the issue.
AddedUpdatemonitoring#7
Before: not present
After: We've identified an issue in our networking and deployed mitigation. Connectivity is back to normal. We're continuing to monitor.
AddedUpdateresolved#8
Before: not present
After: We've identified an issue with database connectivity for Vitess databases in GCP. We've taken steps to resolve the issue and are making immediate improvements to address root-causes and detection. Databases connectivity is now restored.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Connectivity issues with Vitess databases in GCP (this change)
PlanetScale reported a major connectivity outage affecting Vitess databases in GCP from 2026-09-05 18:39 UTC to 2026-09-05 18:53 UTC, lasting 14 min. The vendor identified a networking issue and deployed mitigation, restoring connectivity; it also stated it was making improvements to address root causes and detection.
Major incident

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