# PlanetScale: Major incident: Connectivity issues with Vitess databases in GCP

**Summary:** PlanetScale reported a major connectivity outage affecting Vitess databases in GCP from 2026-09-05 18:39 UTC to 2026-09-05 18:53 UTC, lasting 14 min. The vendor identified a networking issue and deployed mitigation, restoring connectivity; it also stated it was making improvements to address root causes and detection. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-09-05 18:39 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://www.planetscalestatus.com/incidents/01M1SDX367SM47F0RBA2VJYHQN](https://www.planetscalestatus.com/incidents/01M1SDX367SM47F0RBA2VJYHQN)
- [Company: PlanetScale](https://rewindex.com/company/planetscale.md)
- Versions: before (none: first archived) → after incident\_version:157/01M1SDX367SM47F0RBA2VJYHQN@6f81df8f46c6
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Connectivity issues with Vitess databases in GCP
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-05 18:39 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-05 18:53 UTC
```

**6. Added: Update** (investigating) · 2026-09-05 18:39 UTC

```diff
+ We're currently experiencing issues with connectivity to Vitess databases in GCP. We're investigating the issue.
```

**7. Added: Update** (monitoring) · 2026-09-05 18:47 UTC

```diff
+ We've identified an issue in our networking and deployed mitigation. Connectivity is back to normal. We're continuing to monitor.
```

**8. Added: Update** (resolved) · 2026-09-05 18:53 UTC

```diff
+ We've identified an issue with database connectivity for Vitess databases in GCP. We've taken steps to resolve the issue and are making immediate improvements to address root-causes and detection. Databases connectivity is now restored.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-05 18:39 UTC | Major incident: Connectivity issues with Vitess databases in GCP (this change) | outage |

All PlanetScale changes: [timeline](https://rewindex.com/company/planetscale/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i96b7909f0bcba5 · Markdown: https://rewindex.com/change/i96b7909f0bcba5.md · JSON: https://rewindex.com/api/v1/changes/i96b7909f0bcba5 · Generated 2026-10-18T02:54:46.748Z