Changes / Socket / Elevated latency and error rate on public API
Socket: Major incident: Elevated latency and error rate on public API
Summary
Socket’s public API experienced elevated latency and error rates in a major-impact incident from 2026-09-05 07:21 UTC to 2026-09-05 09:04 UTC, lasting 1 h 43 min. Socket reported implementing a fix at 07:41 UTC and subsequently resolved the incident; no cause was stated.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 82%)Changed Detected Source: stspg.io (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: Elevated latency and error rate on public API
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-09-05 07:21 UTC
Before: not present
After: 2026-09-05 09:04 UTC
Before: not present
After: Socket API
Before: not present
After: We are currently investigating this issue.
Before: not present
After: The issue has been identified and a fix is being implemented.
Before: not present
After: A fix has been implemented and we are monitoring the results.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When | Change | Kind |
|---|---|---|
| Major incident: Elevated latency and error rate on public API (this change) Socket’s public API experienced elevated latency and error rates in a major-impact incident from 2026-09-05 07:21 UTC to 2026-09-05 09:04 UTC, lasting 1 h 43 min. Socket reported implementing a fix at 07:41 UTC and subsequently resolved the incident; no cause was stated. | Major incident |