# Socket: Major incident: Elevated latency and error rate on public API

**Summary:** Socket’s public API experienced elevated latency and error rates in a major-impact incident from 2026-09-05 07:21 UTC to 2026-09-05 09:04 UTC, lasting 1 h 43 min. Socket reported implementing a fix at 07:41 UTC and subsequently resolved the incident; no cause was stated. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-09-05 07:21 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/9s5m4jkt9h6r](https://stspg.io/9s5m4jkt9h6r)
- [Company: Socket](https://rewindex.com/company/socket.md)
- Versions: before (none: first archived) → after incident\_version:319/c62kxz931fp2@d23705b4a275
- Change 1 of 1 for this incident

Incident page (full timeline): [Elevated latency and error rate on public API](https://rewindex.com/company/socket/incidents/c62kxz931fp2.md)
## What changed

**1. Added: Title**

```diff
+ Elevated latency and error rate on public API
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-05 07:21 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-05 09:04 UTC
```

**6. Added: Affected components**

```diff
+ Socket API
```

**7. Added: Update** (investigating) · 2026-09-05 07:21 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (identified) · 2026-09-05 07:30 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

**9. Added: Update** (monitoring) · 2026-09-05 07:41 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**10. Added: Update** (resolved) · 2026-09-05 09:04 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-05 07:21 UTC | Major incident: Elevated latency and error rate on public API (this change) | degradation |

All Socket changes: [timeline](https://rewindex.com/company/socket/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/if3938547413f1d · Markdown: https://rewindex.com/change/if3938547413f1d.md · JSON: https://rewindex.com/api/v1/changes/if3938547413f1d · Generated 2026-10-19T03:01:11.959Z