Changes / Perplexity / We have identified few connectors that are impacting users.
Perplexity: Major incident: We have identified few connectors that are impacting users.
Summary
Perplexity reported a major incident affecting some connectors from 2026-09-05 04:50 UTC to 2026-09-05 07:09 UTC, lasting 2 h 19 min. The issue was mitigated at 06:52 UTC, with impacted connectors monitored for recovery before resolution; no specific cause or fix was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: We have identified few connectors that are impacting users.
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-09-05 04:50 UTC
Before: not present
After: 2026-09-05 07:09 UTC
Before: not present
After: We are continuing to work on a fix for this incident.
Before: not present
After: We have mitigated the issue and are monitoring impacted connectors for recovery.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: We have identified few connectors that are impacting users. (this change) Perplexity reported a major incident affecting some connectors from 2026-09-05 04:50 UTC to 2026-09-05 07:09 UTC, lasting 2 h 19 min. The issue was mitigated at 06:52 UTC, with impacted connectors monitored for recovery before resolution; no specific cause or fix was stated. | Major incident |
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