Changes / Otter.ai / Issues joining Microsoft Teams meetings
Otter.ai: Major incident: Issues joining Microsoft Teams meetings
Summary
Otter.ai reported a major incident affecting Otter joining Microsoft Teams meetings for some customers, starting 2026-09-07 22:51 UTC and resolved 2026-09-08 16:55 UTC, lasting 18 h 4 min. Otter deployed a fix and confirmed successful joining was restored.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Issues joining Microsoft Teams meetings
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-09-07 22:51 UTC
Before: not present
After: 2026-09-08 16:55 UTC
Before: not present
After: Some customers may experience issues with Otter joining Microsoft Teams meetings. We’re investigating and will share updates here.
Before: not present
After: We identified an issue affecting Otter joining Microsoft Teams meetings and deployed a fix. Join success has improved, but we are continuing to monitor.
Before: not present
After: The issue affecting Otter joining Microsoft Teams meetings has been resolved. We deployed a fix and have confirmed that Otter can again join Teams meetings successfully.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Issues joining Microsoft Teams meetings (this change) Otter.ai reported a major incident affecting Otter joining Microsoft Teams meetings for some customers, starting 2026-09-07 22:51 UTC and resolved 2026-09-08 16:55 UTC, lasting 18 h 4 min. Otter deployed a fix and confirmed successful joining was restored. | Major incident |