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ChangesMetronomeElevated Error Rates and Delays

Metronome: Major incident: Elevated Error Rates and Delays

Major incidentmajor (vendor)Changed Detected status.metronome.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

Part of an outage event

AWS us-west-2 outage, Sep 3, 2026 · 20 vendors, 20 incidents

Metronome’s incident started in the same window without naming AWS (timing only, not evidence of a link). (timing only, posted −12 min vs AWS’s own post)

See the cascade chart and every vendor →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

What changed

Struck in red is what Metronome removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Elevated Error Rates and Delays
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-03 21:38 UTC
AddedResolved time#5
Before: not present
After: 2026-09-03 23:38 UTC
AddedUpdateinvestigating#6
Before: not present
After: We're investigating elevated error rates in our API.
AddedUpdateidentified#7
Before: not present
After: We are experiencing elevated API error rates and data export delays due to a vendor's partial outage. We are working on remediation.
AddedUpdateresolved#8
Before: not present
After: Error rates on the API are back to normal, and data export pipelines have resumed.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Thursday, September 3

1 incident change

All Metronome changesMetronome profileMarkdownJSON