Changes / Ably / Ably documentation pages - ably.com/docs

Ably: Major incident: Ably documentation pages - ably.com/docs

Summary

Ably reported a major outage affecting access to documentation at ably.com/docs from 2026-09-07 11:25 UTC to 2026-09-07 11:32 UTC, lasting 7 min. Realtime services were unaffected; a fix was implemented at 11:28 UTC, and the incident was resolved.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 99%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Ably documentation pages - ably.com/docs
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-07 11:25 UTC
AddedResolved time#5
Before: not present
After: 2026-09-07 11:32 UTC
AddedAffected components#6
Before: not present
After: Ably Website
AddedUpdateinvestigating#7
Before: not present
After: Customers may be experiencing issues viewing documentation pages on our website ably.com/docs. Our realtime services are not affected by this issue at this time.
AddedUpdatemonitoring#8
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Ably documentation pages - ably.com/docs (this change)
Ably reported a major outage affecting access to documentation at ably.com/docs from 2026-09-07 11:25 UTC to 2026-09-07 11:32 UTC, lasting 7 min. Realtime services were unaffected; a fix was implemented at 11:28 UTC, and the incident was resolved.
Major incident

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