Companies / data
Astronomer
14incidents since 2026-07-30
8major or critical
14in the last 90 days
0silently edited or deleted
Recent notable changes
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Astro UI and API are appearing offline for some users Astro UI and API appeared offline for some users in a major incident starting 2026-10-13 18:02 UTC, resolved at 2026-10-13 19:53 UTC (1 h 51 min). Existing tasks and Dag Runs continued successfully. Restarting a service experiencing higher-than-expected load restored functionality; Astronomer identified a proximate cause but did not disclose it. | Major incident | |
| Critical incident: Tasks getting stuck in the queued state and failing Astronomer reported a critical incident involving tasks stuck queued or failing on several hosted deployments, initially citing worker autoscaler scaling issues. It started at 2026-10-01 22:40 UTC and was resolved at 2026-10-01 23:47 UTC, lasting 1 h 7 min; the final update called it a false alert and said multiple deployments were not affected. | Major incident | |
| Major incident: Astro UI Deployment view unavailable The Astro Cloud UI Deployments view was unavailable in a major-impact outage starting 2026-09-24 14:52 UTC, lasting 41 min and resolved at 2026-09-24 15:34 UTC; task execution was unaffected. Astronomer rolled back an identified breaking change and advised customers still experiencing issues to refresh the page, then open a support ticket if needed. | Major incident | |
| Major incident: Permissions silently dropped from custom roles Astronomer reported a major outage from 2026-09-17 17:54 UTC to 2026-09-17 21:50 UTC, lasting 3 h 56 min. A regression from a change rolled out that day silently dropped custom-role permissions, causing reported deploy failures for tokens using those roles; re-adding deployment.deploys.create mitigated failures. All custom roles were restored, and the incident was resolved. | Major incident | |
| Major incident: Tasks remain in the queued state on some worker queues. Astronomer reported a major Astro degradation: tasks remained queued on some worker queues because autoscaling resource names exceeding Kubernetes’ 63-character limit were rejected, preventing worker scaling for a very small number of customers. It started at 2026-09-08 12:33 UTC and resolved at 2026-09-08 20:09 UTC, lasting 7 h 35 min; a fix was implemented. | Major incident | |
| Major incident: Increased auth errors Astronomer reported a major outage affecting authentication, deployment access and DAG visibility, with 401 and RBAC errors for multiple customers. It started at 2026-09-04 03:08 UTC and was resolved at 2026-09-04 06:07 UTC, lasting 2 h 58 min. A network configuration change during an infrastructure upgrade disrupted control-plane connectivity to customer deployments; Astronomer applied a fix and confirmed normal operation. | Major incident | |
| Major incident: Incorrect scheduler heartbeat metrics being reported Astronomer reported a major degradation from 2026-08-18 18:51 UTC to 2026-09-10 22:19 UTC, lasting 23 days 3 h. A metrics reporting bug falsely flagged missed scheduler heartbeats, affecting Astro UI dashboard and monitoring visibility; task execution, scheduling, and workflow processing were unaffected. Astronomer reported rolling out a fix and later marked the issue resolved. | Major incident | |
| Major incident: Intermittent task instances failures. Astro Hosted experienced intermittent task instance failures with major impact from 2026-08-18 04:17 UTC to 2026-08-18 07:36 UTC, lasting 3 h 18 min. Astronomer identified an issue affecting an internal rollout related to the pre_execute Airflow hook and resolved the incident after completing a fix rollout across all Astro deployments. | Major incident |
Full Astronomer change timeline, with diffs →
Status incident history
Astronomer status incidents per year
Data table
| Year | Incidents | Major/critical |
|---|---|---|
| 2026 | 14 | 8 |
Incidents per month, last 36 months
criticalmajorminornonemaintenanceunknown
Data table
| Month | Impact | Incidents |
|---|---|---|
| 2026-07 | minor | 1 |
| 2026-08 | major | 2 |
| 2026-08 | minor | 2 |
| 2026-09 | major | 4 |
| 2026-09 | minor | 1 |
| 2026-10 | critical | 1 |
| 2026-10 | major | 1 |
| 2026-10 | minor | 2 |
Silent edits
No silent edits or deletions detected for Astronomer yet. We compare every 10-minute snapshot of each incident.
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Pricing, trust and legal pages
Page snapshot history
Data table
| Date | Page | Change |
|---|---|---|
| 2026-10-17 | Terms of service | baseline |
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Privacy policy | baseline |
| 2026-10-17 | Trust / security | baseline |
| Page | URL | Versions | Last changed | Last fetched OK | History |
|---|---|---|---|---|---|
| Privacy policy | astronomer.io/privacy | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Terms of service | astronomer.io/terms | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Pricing | astronomer.io/pricing | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Trust / security | www.astronomer.io/security | 1 | 2026-10-17 | 2026-10-17 | none yet |
No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.
Incident timeline
Latest 14 of 14 incidents. Full list: last 90 days · JSON · Markdown