# Astronomer

- Domain: astronomer.io · Category: data
- Status page: https://status.astronomer.io (polled every 10 minutes; now operational)
- Incidents archived: 14 (8 major/critical, 0 maintenances), history since 2026-07-30
- Last 90 days: 14 incidents; open now: 0
- Silently edited or deleted incidents: 0

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2026 | 14 | 8 | 0 | 3.1 h |

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-10-13 18:02 UTC | [Major incident: Astro UI and API are appearing offline for some users](https://rewindex.com/change/i2129ed343c17d1.md) | Astro UI and API appeared offline for some users in a major incident starting 2026-10-13 18:02 UTC, resolved at 2026-10-13 19:53 UTC (1 h 51 min). Existing tasks and Dag Runs continued successfully. Restarting a service experiencing higher-than-expected load restored functionality; Astronomer identified a proximate cause but did not disclose it. |
| 2026-10-01 22:40 UTC | [Critical incident: Tasks getting stuck in the queued state and failing](https://rewindex.com/change/icfe14e51b839b1.md) | Astronomer reported a critical incident involving tasks stuck queued or failing on several hosted deployments, initially citing worker autoscaler scaling issues. It started at 2026-10-01 22:40 UTC and was resolved at 2026-10-01 23:47 UTC, lasting 1 h 7 min; the final update called it a false alert and said multiple deployments were not affected. |
| 2026-09-24 14:52 UTC | [Major incident: Astro UI Deployment view unavailable](https://rewindex.com/change/ib47e50022e9a83.md) | The Astro Cloud UI Deployments view was unavailable in a major-impact outage starting 2026-09-24 14:52 UTC, lasting 41 min and resolved at 2026-09-24 15:34 UTC; task execution was unaffected. Astronomer rolled back an identified breaking change and advised customers still experiencing issues to refresh the page, then open a support ticket if needed. |
| 2026-09-17 17:54 UTC | [Major incident: Permissions silently dropped from custom roles](https://rewindex.com/change/i31d62fbb771ac8.md) | Astronomer reported a major outage from 2026-09-17 17:54 UTC to 2026-09-17 21:50 UTC, lasting 3 h 56 min. A regression from a change rolled out that day silently dropped custom-role permissions, causing reported deploy failures for tokens using those roles; re-adding deployment.deploys.create mitigated failures. All custom roles were restored, and the incident was resolved. |
| 2026-09-08 12:33 UTC | [Major incident: Tasks remain in the queued state on some worker queues.](https://rewindex.com/change/id4efb758cb59e0.md) | Astronomer reported a major Astro degradation: tasks remained queued on some worker queues because autoscaling resource names exceeding Kubernetes’ 63-character limit were rejected, preventing worker scaling for a very small number of customers. It started at 2026-09-08 12:33 UTC and resolved at 2026-09-08 20:09 UTC, lasting 7 h 35 min; a fix was implemented. |
| 2026-09-04 03:08 UTC | [Major incident: Increased auth errors](https://rewindex.com/change/i112a8e6705723d.md) | Astronomer reported a major outage affecting authentication, deployment access and DAG visibility, with 401 and RBAC errors for multiple customers. It started at 2026-09-04 03:08 UTC and was resolved at 2026-09-04 06:07 UTC, lasting 2 h 58 min. A network configuration change during an infrastructure upgrade disrupted control-plane connectivity to customer deployments; Astronomer applied a fix and confirmed normal operation. |
| 2026-08-18 18:51 UTC | [Major incident: Incorrect scheduler heartbeat metrics being reported](https://rewindex.com/change/i7392cca36e15fa.md) | Astronomer reported a major degradation from 2026-08-18 18:51 UTC to 2026-09-10 22:19 UTC, lasting 23 days 3 h. A metrics reporting bug falsely flagged missed scheduler heartbeats, affecting Astro UI dashboard and monitoring visibility; task execution, scheduling, and workflow processing were unaffected. Astronomer reported rolling out a fix and later marked the issue resolved. |
| 2026-08-18 04:17 UTC | [Major incident: Intermittent task instances failures.](https://rewindex.com/change/ia30e360fb7c083.md) | Astro Hosted experienced intermittent task instance failures with major impact from 2026-08-18 04:17 UTC to 2026-08-18 07:36 UTC, lasting 3 h 18 min. Astronomer identified an issue affecting an internal rollout related to the pre\_execute Airflow hook and resolved the incident after completing a fix rollout across all Astro deployments. |

Full timeline: [Astronomer changes](https://rewindex.com/company/astronomer/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Privacy policy | [https://astronomer.io/privacy](https://astronomer.io/privacy) | 1 | 2026-10-17 |  |
| Terms of service | [https://astronomer.io/terms](https://astronomer.io/terms) | 1 | 2026-10-17 |  |
| Pricing | [https://astronomer.io/pricing](https://astronomer.io/pricing) | 1 | 2026-10-17 |  |
| Trust / security | [https://www.astronomer.io/security](https://www.astronomer.io/security) | 1 | 2026-10-17 |  |

_No page changes since the first snapshot._

## Latest 14 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-10-13 18:02 UTC | [Astro UI and API are appearing offline for some users](https://status.astronomer.io/incidents/01M4V6VPAPNE7RC6Q1KCXGMVYE) | major | 1.9 h |  |
| 2026-10-06 03:33 UTC | [Capacity constraints in GCP us-central1 may delay or fail some task executions](https://status.astronomer.io/incidents/01M47MCQ7XP80T96R5JX6QGKP2) | minor | 8 d |  |
| 2026-10-03 20:42 UTC | [Dag success/failure Astro Alert emails missing deployment & workspace names](https://status.astronomer.io/incidents/01M41R2NQVA0KGBPGAT39RKD8R) | minor | 57 min |  |
| 2026-10-01 22:40 UTC | [Tasks getting stuck in the queued state and failing](https://status.astronomer.io/incidents/01M3WT0XXCDDNQG63T7PA89QV0) | critical | 1.1 h |  |
| 2026-09-24 14:52 UTC | [Astro UI Deployment view unavailable](https://status.astronomer.io/incidents/01M39YF61YAEX17RXNY8KM25ME) | major | 42 min |  |
| 2026-09-17 17:54 UTC | [Permissions silently dropped from custom roles](https://status.astronomer.io/incidents/01M2R82A38HH3X91BKSJH8WR22) | major | 3.9 h |  |
| 2026-09-08 12:33 UTC | [Tasks remain in the queued state on some worker queues.](https://status.astronomer.io/incidents/01M20G5JES5V16BF6T2MZE5JW3) | major | 7.6 h |  |
| 2026-09-04 03:08 UTC | [Increased auth errors](https://status.astronomer.io/incidents/01M1N67NVTBCAEETQPS70AQ8JR) | major | 3.0 h |  |
| 2026-09-01 18:40 UTC | [Potential impact to Astro deployments in GCP us-central1](https://status.astronomer.io/incidents/01M1F4ATPJ2SJ49XG8EXN9MTZB) | minor | 3.8 h |  |
| 2026-08-18 18:51 UTC | [Incorrect scheduler heartbeat metrics being reported](https://status.astronomer.io/incidents/01M0B3EMK58DTX2DW16S9RNHV5) | major | 23 d |  |
| 2026-08-18 04:17 UTC | [Intermittent task instances failures.](https://status.astronomer.io/incidents/01M09HD09CG69RBJWCQ2ZHM4BP) | major | 3.3 h |  |
| 2026-08-04 15:11 UTC | [KPO podspec changes for GPU-enabled nodes may cause KPO pod startup failures](https://status.astronomer.io/incidents/01KZ6N8GP1FVGTB8WPZ7WT98PR) | minor | 1.5 h |  |
| 2026-08-04 12:57 UTC | [Intermittent Delays Managing Airflow Deployments in Azure Central US](https://status.astronomer.io/incidents/01KZ6DM59A3EPVFYXNV8G6CH6H) | minor | 1.6 h |  |
| 2026-07-30 16:02 UTC | [Platform Log ingestion issue](https://status.astronomer.io/incidents/01KYSW7GC5H1S4AE1ADFAVKNQK) | minor | 6.6 h |  |


## Charts

### Chart data: Astronomer status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2026 | 14 | 8 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2026-07 | minor | 1 |
| 2026-08 | major | 2 |
| 2026-08 | minor | 2 |
| 2026-09 | major | 4 |
| 2026-09 | minor | 1 |
| 2026-10 | critical | 1 |
| 2026-10 | major | 1 |
| 2026-10 | minor | 2 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-17 | Terms of service | baseline |
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Privacy policy | baseline |
| 2026-10-17 | Trust / security | baseline |

---
Canonical: https://rewindex.com/company/astronomer · Markdown: https://rewindex.com/company/astronomer.md · JSON: https://rewindex.com/api/v1/companies/astronomer · Generated 2026-10-18T00:38:34.226Z