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Astronomer: Platform Log ingestion issue

Affected components: Cloud UICloud UI

Timeline of updates

1. investigating2026-07-30 16:02 UTC

   We are currently investigating an issue with platform log ingestion for Astro. Logs may not be available in the Cloud UI.

2. investigating2026-07-30 16:33 UTC

   We are continuing to investigate this issue, and will provide another update in 30mins or as new information is available.

3. identified2026-07-30 18:03 UTC

   We have identified the source of increased log generation volume, which is causing issues on the ingestion side. We're implementing mitigations now and are monitoring the results.

4. identified2026-07-30 18:43 UTC

   We are continuing to investigate and monitor this issue.

5. monitoring2026-07-30 19:06 UTC

   We are beginning to see ingestion catch up with backlog log load. Customers may begin to see some logs becoming available in the Cloud UI

6. monitoring2026-07-30 20:05 UTC

   We continue to see log ingestion improving on the platform, and we're continuing to monitor the situation.

7. monitoring2026-07-30 21:47 UTC

   We are continuing to see progress as the log injestions works through the backlog. Available logs are now about ~20mins old, and we expect to see that latency return to normal baseline in the next 2 hours.

8. resolved2026-07-30 22:38 UTC

   Ingestion lag is back at baseline

Impact, status and times are the vendor’s own, as last archived. View on status.astronomer.io (opens in new tab). Astronomer profile · Recent Astronomer incidents · Markdown · JSON