# Astronomer: Platform Log ingestion issue

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-30 16:02 UTC · Resolved: 2026-07-30 22:38 UTC · Duration: 6.6 h
- Updates: 8 · Affected components: Cloud UI, Cloud UI
- [Vendor status page: https://status.astronomer.io/incidents/01KYSW7GC5H1S4AE1ADFAVKNQK](https://status.astronomer.io/incidents/01KYSW7GC5H1S4AE1ADFAVKNQK)
- [Company: Astronomer](https://rewindex.com/company/astronomer.md)

## Timeline of updates

- **investigating** 2026-07-30 16:02 UTC: We are currently investigating an issue with platform log ingestion for Astro. Logs may not be available in the Cloud UI.
- **investigating** 2026-07-30 16:33 UTC: We are continuing to investigate this issue, and will provide another update in 30mins or as new information is available.
- **identified** 2026-07-30 18:03 UTC: We have identified the source of increased log generation volume, which is causing issues on the ingestion side. We're implementing mitigations now and are monitoring the results.
- **identified** 2026-07-30 18:43 UTC: We are continuing to investigate and monitor this issue.
- **monitoring** 2026-07-30 19:06 UTC: We are beginning to see ingestion catch up with backlog log load. Customers may begin to see some logs becoming available in the Cloud UI
- **monitoring** 2026-07-30 20:05 UTC: We continue to see log ingestion improving on the platform, and we're continuing to monitor the situation.
- **monitoring** 2026-07-30 21:47 UTC: We are continuing to see progress as the log injestions works through the backlog. Available logs are now about ~20mins old, and we expect to see that latency return to normal baseline in the next 2 hours.
- **resolved** 2026-07-30 22:38 UTC: Ingestion lag is back at baseline


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Canonical: https://rewindex.com/company/astronomer/incidents/01KYSW7GC5H1S4AE1ADFAVKNQK · Markdown: https://rewindex.com/company/astronomer/incidents/01KYSW7GC5H1S4AE1ADFAVKNQK.md · JSON: https://rewindex.com/api/v1/companies/astronomer/incidents/01KYSW7GC5H1S4AE1ADFAVKNQK · Generated 2026-10-18T12:43:17.667Z