Changes / Salesforce / Service Disruption: Platform
Salesforce: Major incident: Service Disruption: Platform
Summary
Summary pending. The diff below shows exactly what changed.
Major incidentLabel: major (vendor)Changed Detected Source: status.salesforce.com (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: Service Disruption: Platform
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-09-05 10:30 UTC
Before: not present
After: 2026-09-05 12:00 UTC
Before: not present
After: 1 instance, Platform
Before: not present
After: We isolated the issue and are working to find the best path to resolution.
We will provide an update in 30 minutes or sooner if we have more information.
Before: not present
After: We’ve confirmed that the solution implemented to mitigate the issue causing the service disruption was successful. Engineers have observed that the service is stable and have resolved the incident. Customers should no longer see any impact. We will fully investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future. We apologize for how you and your business may have been affected by this incident.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Service Disruption: Platform (this change) | Major incident |
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