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Salesforce: Service Disruption: Platform

Impact: majorStatus: resolvedStarted Resolved (1.5 h)2 updatesSource: status.salesforce.com (opens in new tab)

Affected components: Platform1 instance

Timeline of updates

  1. update

    We isolated the issue and are working to find the best path to resolution. We will provide an update in 30 minutes or sooner if we have more information.

  2. resolved

    We’ve confirmed that the solution implemented to mitigate the issue causing the service disruption was successful. Engineers have observed that the service is stable and have resolved the incident. Customers should no longer see any impact. We will fully investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future. We apologize for how you and your business may have been affected by this incident.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab). Salesforce profile · Recent Salesforce incidents · Markdown · JSON