Outages by dayApril 3, 2024

Outages on April 3, 2024

UTC day 2024-04-03 (Apr 3, 2024, 00:00 to Apr 3, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

50incidents started

13labelled major or critical

40vendors with a new incident

13still open from earlier days

By vendor label: Critical 5 · Major 8 · Minor 22 · No impact listed 15 · 16 maintenance

Incidents started this day 50

Vendor	Incident	Impact	Started	Resolved	Status
Amplitude	Amplitude Outage	Critical	00:14	Apr 4, 2024, 07:33 (31 h)	resolved
Wix	RESOLVED: Multiple Issues Affecting Wix Stores	Critical	11:40	12:07 (27 min)	resolved
Wasabi	Issues Accessing Wasabi Services	Critical	12:08	12:40 (32 min)	resolved
Help Scout	Docs Connection Errors	Critical	13:24	13:47 (23 min)	resolved
Smartsheet	Bridge	Critical	13:49	16:57 (3.1 h)	resolved
Squarespace	Commerce email notification delays	Major	00:15	02:15 (2.0 h)	resolved
Wix	RESOLVED: Issues Loading Wix Blog	Major	09:51	10:06 (15 min)	resolved
Runway	Elevated API Errors	Major	14:49	16:34 (1.8 h)	resolved
Maven Central	OSSRH is down	Major	17:38	18:20 (42 min)	resolved
Claude	Opus partially down	Major	17:52	18:42 (50 min)	resolved
Anthropic	Opus partially down	Major	17:52	18:42 (50 min)	resolved
MessageBird (Bird)	Whatsapp Messages are Not Being Sent	Major	18:32	21:44 (3.2 h)	resolved
Twilio	WhatsApp Messaging Delays	Major	18:37	21:53 (3.3 h)	resolved
Twilio	Netnumber OSR Impacting Toll-Free and 10DLC Provisioning/Cancellations	Minor	00:11	10:36 (10 h)	resolved
Bandwidth	Messaging Provisioning Delays	Minor	03:43	07:45 (4.0 h)	resolved
Sentry	Issues with delivering Slack notifications for alerts	Minor	09:16	17:53 (8.6 h)	resolved
Stripe	Payment Links list view errors	Minor	09:32	09:44 (12 min)	resolved
Matillion	Google ADs Query: [403] The caller does not have permission. Developer token is not allowed with project ''.	Minor	09:53	Apr 5, 2024, 12:05 (2 d)	resolved
Heap	Heap Connect Sync Delays	Minor	09:56	15:33 (5.6 h)	resolved
Bitbucket	Admin Portal Feature Access Issue	Minor	10:14	11:38 (1.4 h)	resolved
Stripe	Dashboard loading errors for some users	Minor	10:20	10:40 (20 min)	resolved
Sinch	Delivery Issue Pakistan - Telenor	Minor	11:19	Apr 4, 2024, 22:01 (35 h)	resolved
Grafana Cloud	Hosted Prometheus: Read/Write Latency	Minor	16:55	18:41 (1.8 h)	resolved
Jina AI	High Model Latency	Minor	18:20	18:25 (5 min)	resolved
Vonage	Service Issue in Messages API platform: WhatsApp Channel	Minor	18:36	22:25 (3.8 h)	resolved
Braze	Meta incident impacting WhatsApp Message Sending	Minor	19:45	21:28 (1.7 h)	resolved
Courier	Segment Track events not firing automation workflows	Minor	19:56	Apr 5, 2024, 00:05 (28 h)	resolved
Gorgias	Failures on the delivery of Whatsapp messages	Minor	20:21	21:31 (1.2 h)	resolved
Plivo	Delay in processing 10DLC Campaign requests : US and Canada	Minor	21:32	Apr 4, 2024, 00:34 (3.0 h)	resolved
Vonage	Ivory Coast SMS - Delivery Degradation towards MTN network	Minor	22:48	Apr 4, 2024, 04:52 (6.1 h)	resolved
BigCommerce	Product CSV Export issues	Minor	23:07	Apr 4, 2024, 01:17 (2.2 h)	resolved
Xero	NZ: XPM - Some users are unable to access Job Manager	Minor	23:28	Apr 4, 2024, 01:08 (1.7 h)	resolved
Twilio	SMS Delivery Delays to MTN Network in Ivory Coast	Minor	23:58	Apr 4, 2024, 15:59 (16 h)	resolved
GitHub Copilot	Incident with Actions, API Requests and Webhooks	Minor	23:59	Apr 4, 2024, 01:10 (1.2 h)	resolved
GitHub	Incident with Actions, API Requests and Webhooks	Minor	23:59	Apr 4, 2024, 01:10 (1.2 h)	resolved
Convex	temporary database maintenance	No impact listed	07:07	07:42 (35 min)	resolved
Jira	Incoming email is not working due to cipher mismatch	No impact listed	07:23	08:26 (1.1 h)	resolved
Vonage	SMS Delivery Delay towards Bouygues Telecom France	No impact listed	09:31	09:31 (0 min)	resolved
Confluence	Admin Portal Feature Access Issue	No impact listed	09:49	10:24 (35 min)	resolved
Jira	Admin Portal Feature Access Issue	No impact listed	09:51	10:23 (32 min)	resolved
Opsgenie	Admin Portal Feature Access Issue	No impact listed	09:52	10:23 (31 min)	resolved
Trello	Admin Portal Feature Access Issue	No impact listed	09:52	10:23 (31 min)	resolved
HubSpot	Landing and website pages were unavailable for some users	No impact listed	13:41	13:41 (0 min)	resolved
Scaleway	[Serverless functions/containers] Retry policy for SQS triggers is not working, and messages are replayed infinitely	No impact listed	14:48	Apr 11, 2024, 08:29 (8 d)	resolved
Twilio	SMS Delivery Failures to Multiple Networks in India for a Subset of Preregistered Sender IDs	No impact listed	15:48	15:48 (0 min)	resolved
Bugsnag	Delays in Unity event processing	No impact listed	15:49	16:41 (52 min)	resolved
Webflow	Reports of intermittent issues loading the Dashboard	No impact listed	17:00	17:00 (0 min)	resolved
Twilio	Twilio Flex / TaskRouter Voice Orchestrator Affected	No impact listed	21:00	21:00 (0 min)	resolved
Vonage	Delayed Video Notification	No impact listed	22:43	Apr 4, 2024, 15:15 (17 h)	resolved
RevenueCat	AppStore Down	No impact listed	22:51	23:53 (1.0 h)	resolved

Still open from earlier days 13

Vendor	Incident	Impact	Started	Resolved	Status
Vonage	Italy SMS - Delivery degradation towards Italy through subset of Italian LVNs	Minor	Mar 28, 2024, 14:45	08:00 (6 d)	resolved
Twilio	SMS Delivery Delays to Telenor Network in Pakistan	Minor	Apr 1, 2024, 23:41	Apr 4, 2024, 16:50 (3 d)	resolved
Vonage	Pakistan SMS - Delivery degradation towards Telenor Network	Minor	Apr 2, 2024, 03:47	Apr 4, 2024, 03:03 (47 h)	resolved
Optimizely	High request latency seen in Opti Graph	Minor	Apr 2, 2024, 15:11	07:43 (17 h)	resolved
Scaleway	[DEDIBOX] - DC2 Room 301 Rack C2 public service down on some servers	Minor	Apr 2, 2024, 18:50	14:25 (20 h)	resolved
Twilio	SMS Delivery Delays to Altan Redes Network in Mexico	Minor	Apr 2, 2024, 22:27	Apr 5, 2024, 09:07 (2 d)	resolved
Scaleway	[WEBSITE] developers.scaleway.com is unavailable	No impact listed	Mar 28, 2024, 09:05	Apr 4, 2024, 12:47 (7 d)	resolved
Pendo	Login performance degraded	No impact listed	Apr 1, 2024, 18:07	18:43 (2 d)	resolved
Hotjar	Some trials have been deactivated	No impact listed	Apr 2, 2024, 12:10	12:59 (25 h)	resolved
Akamai	Edge Delivery Issues in Dallas and Atlanta	No impact listed	Apr 2, 2024, 15:23	21:14 (30 h)	resolved
Linode (Akamai)	Connectivity Issue - Dallas and Atlanta Data Centers	No impact listed	Apr 2, 2024, 15:44	21:14 (30 h)	resolved
Grafana Cloud	Hosted Prometheus: Read/Write Latency	No impact listed	Apr 2, 2024, 20:30	15:04 (19 h)	resolved
Linode (Akamai)	Service Issue - Cloud Manager and API	No impact listed	Apr 2, 2024, 22:26	Apr 4, 2024, 19:23 (45 h)	resolved

Maintenance 16

Vendor	Incident	Impact	Started	Resolved	Status
Vonage	[Scheduled] Voice Frankfurt Data Center Maintenance	Maintenance	00:00	01:00 (1.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - T-Mobile	Maintenance	01:30	11:30 (10 h)	resolved
Vonage	[Scheduled] USA SMS - Emergency Maintenance affecting T-Mobile	Maintenance	01:30	11:30 (10 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS/MMS towards the US and Canada phone numbers	Maintenance	03:00	11:00 (8.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - T-Mobile	Maintenance	04:00	12:00 (8.0 h)	resolved
Gorgias	[Scheduled] Scheduled Database Maintenance - North America (2/2)	Maintenance	06:00	06:23 (23 min)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on processing 10DLC Campaign Registration requests : Dallas	Maintenance	08:00	12:00 (4.0 h)	resolved
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	12:31	13:31 (1.0 h)	resolved
Teleport	[Scheduled] Cloud Tenant Upgrade Scheduled	Maintenance	16:00	Apr 4, 2024, 10:00 (18 h)	resolved
Sinch	[Scheduled] DI HTTP Input gateway and Live Link services \| TLS certificate renewal \| PCR Number#PCRSDI-10999	Maintenance	18:00	19:06 (1.1 h)	resolved
Sinch	[Scheduled] DI SMPP gateway services \| TLS certificate renewal \|\| PCR Number#PCRSDI-10999	Maintenance	18:00	19:06 (1.1 h)	resolved
Sinch	[Scheduled] DI MMX 365 \| Operator Services \| Application Maintenance \| PCR Number # PCRSDI-11051	Maintenance	20:00	22:01 (2.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon and Yota	Maintenance	20:00	Apr 4, 2024, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:00	Apr 4, 2024, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:00	Apr 4, 2024, 00:00 (4.0 h)	resolved
FullStory	[Scheduled] Scheduled Maintenance	Maintenance	23:00	Apr 4, 2024, 02:00 (3.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Amplitude, Wix, Wasabi, Help Scout, Smartsheet, Squarespace, Runway, Maven Central, Claude, Anthropic, MessageBird (Bird), Twilio.

Cite this

50 vendor-reported incidents started on 2024-04-03 (UTC) across 40 vendors, 13 labelled major or critical by the vendor.

Title: Outages on April 3, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-04-03 00:00 UTC
URL: https://rewindex.com/outages/2024-04-03

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